# New Relic: Synthetics Alerts/UI Delays for US Region

> New Relic status incident “Synthetics Alerts/UI Delays for US Region” on 2020-01-21: impact minor (vendor’s label), 28 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/new-relic/incidents/5g3nrhjbxhhj
Last updated: 2020-01-21T18:48:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-01-21 18:20 UTC · Resolved: 2020-01-21 18:48 UTC · Duration: 28 min
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/5g3nrhjbxhhj](https://status.newrelic.com/incidents/5g3nrhjbxhhj)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2020-01-21 18:48 UTC: Between 18:00 and 18:41 UTC, some customers experienced delays in alert notifications for the Synthetics product. We’ve resolved the issue with UI and alerts for Synthetics in the US region. Services have returned to their normal operation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by New Relic, started 2020-01-21 18:20 UTC, resolved after 28 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/new-relic/incidents/5g3nrhjbxhhj
- Citation: New Relic, “Synthetics Alerts/UI Delays for US Region” (2020-01-21 18:20 UTC). Archived by Rewindex: https://rewindex.com/company/new-relic/incidents/5g3nrhjbxhhj (CC BY 4.0).
- Markdown link: `[New Relic: Synthetics Alerts/UI Delays for US Region (2020-01-21)](https://rewindex.com/company/new-relic/incidents/5g3nrhjbxhhj)`


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Canonical: https://rewindex.com/company/new-relic/incidents/5g3nrhjbxhhj · Markdown: https://rewindex.com/company/new-relic/incidents/5g3nrhjbxhhj.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/5g3nrhjbxhhj · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:03:15.390Z