# New Relic: New Relic Unavailability

- Impact (vendor’s label): major
- Status: resolved
- Started: 2020-10-30 08:03 UTC · Resolved: 2020-10-30 09:09 UTC · Duration: 1.1 h
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/57ymrg88n8k0](https://status.newrelic.com/incidents/57ymrg88n8k0)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2020-10-30 09:09 UTC: Between 07:46 and 08:51 UTC, some customers experienced issues reaching the New Relic UI for all products in the US region as well as data ingest affecting Mobile, Browser and our APIs. Data will not be recovered. We’ve resolved the issue with the UI for all Products and Alerts in the US region. Services have returned to their normal operation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/new-relic/incidents/57ymrg88n8k0 · Markdown: https://rewindex.com/company/new-relic/incidents/57ymrg88n8k0.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/57ymrg88n8k0 · Generated 2026-10-18T11:46:10.440Z