# New Relic: New Relic Support Portal Login Irregularities

> New Relic status incident “New Relic Support Portal Login Irregularities” on 2023-08-04: impact none (vendor’s label), 32 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/new-relic/incidents/3z8kf406tf8l
Last updated: 2023-08-04T23:31:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-08-04 22:59 UTC · Resolved: 2023-08-04 23:31 UTC · Duration: 32 min
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/3z8kf406tf8l](https://status.newrelic.com/incidents/3z8kf406tf8l)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2023-08-04 23:31 UTC: Between 21:53 UTC and 23:13 UTC on August 4th, some customers in the US and EU regions may have experienced errors when attempting to log in to the New Relic Support Portal (support.newrelic.com). We have investigated and resolved this service interruption and impacted services have returned to normal operation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by New Relic, started 2023-08-04 22:59 UTC, resolved after 32 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/new-relic/incidents/3z8kf406tf8l
- Citation: New Relic, “New Relic Support Portal Login Irregularities” (2023-08-04 22:59 UTC). Archived by Rewindex: https://rewindex.com/company/new-relic/incidents/3z8kf406tf8l (CC BY 4.0).
- Markdown link: `[New Relic: New Relic Support Portal Login Irregularities (2023-08-04)](https://rewindex.com/company/new-relic/incidents/3z8kf406tf8l)`


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Canonical: https://rewindex.com/company/new-relic/incidents/3z8kf406tf8l · Markdown: https://rewindex.com/company/new-relic/incidents/3z8kf406tf8l.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/3z8kf406tf8l · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:35:56.477Z