# New Relic: Browser chart irregularities for US Region

> New Relic status incident “Browser chart irregularities for US Region” on 2020-07-21: impact minor (vendor’s label), 2.0 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/new-relic/incidents/3x7mkj8cgqhl
Last updated: 2020-07-21T17:59:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-07-21 15:57 UTC · Resolved: 2020-07-21 17:59 UTC · Duration: 2.0 h
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/3x7mkj8cgqhl](https://status.newrelic.com/incidents/3x7mkj8cgqhl)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2020-07-21 17:59 UTC: Between 15:35 and 17:40 UTC, some customers experienced gaps in Browser charts and delayed or missing alert notifications. Data will not be recovered. We’ve resolved the issue with UI and alerts for Browser in the US region. Services have returned to their normal operation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by New Relic, started 2020-07-21 15:57 UTC, resolved after 2.0 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/new-relic/incidents/3x7mkj8cgqhl
- Citation: New Relic, “Browser chart irregularities for US Region” (2020-07-21 15:57 UTC). Archived by Rewindex: https://rewindex.com/company/new-relic/incidents/3x7mkj8cgqhl (CC BY 4.0).
- Markdown link: `[New Relic: Browser chart irregularities for US Region (2020-07-21)](https://rewindex.com/company/new-relic/incidents/3x7mkj8cgqhl)`


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Canonical: https://rewindex.com/company/new-relic/incidents/3x7mkj8cgqhl · Markdown: https://rewindex.com/company/new-relic/incidents/3x7mkj8cgqhl.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/3x7mkj8cgqhl · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:04:04.403Z