# New Relic: US and EU regions NR UI may be unavailable

> New Relic status incident “US and EU regions NR UI may be unavailable” on 2021-02-05: impact none (vendor’s label), 35 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/new-relic/incidents/3ldypk1j0smf
Last updated: 2021-02-05T16:44:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2021-02-05 16:09 UTC · Resolved: 2021-02-05 16:44 UTC · Duration: 35 min
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/3ldypk1j0smf](https://status.newrelic.com/incidents/3ldypk1j0smf)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2021-02-05 16:44 UTC: Between 15:56 and 16:28 UTC, some customers experienced an error when logging onto New Relic One UI. We’ve resolved the issue with NR1 UI in the US and EU regions. Services have returned to their normal operation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by New Relic, started 2021-02-05 16:09 UTC, resolved after 35 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/new-relic/incidents/3ldypk1j0smf
- Citation: New Relic, “US and EU regions NR UI may be unavailable” (2021-02-05 16:09 UTC). Archived by Rewindex: https://rewindex.com/company/new-relic/incidents/3ldypk1j0smf (CC BY 4.0).
- Markdown link: `[New Relic: US and EU regions NR UI may be unavailable (2021-02-05)](https://rewindex.com/company/new-relic/incidents/3ldypk1j0smf)`


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Canonical: https://rewindex.com/company/new-relic/incidents/3ldypk1j0smf · Markdown: https://rewindex.com/company/new-relic/incidents/3ldypk1j0smf.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/3ldypk1j0smf · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:14:16.152Z