# New Relic: US Region APM, Mobile and Browser Partial outage

- Impact (vendor’s label): major
- Status: resolved
- Started: 2019-12-18 15:28 UTC · Resolved: 2019-12-18 16:42 UTC · Duration: 1.2 h
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/3bc60plgpnmt](https://status.newrelic.com/incidents/3bc60plgpnmt)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2019-12-18 16:42 UTC: Between 15:35 UTC and 16:37 UTC, some customers experienced chart data lag in APM, Mobile and Browser products. We’ve resolved the issue with UI APM, Mobile and Browser in the US region. Services have returned to their normal operation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


---
Canonical: https://rewindex.com/company/new-relic/incidents/3bc60plgpnmt · Markdown: https://rewindex.com/company/new-relic/incidents/3bc60plgpnmt.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/3bc60plgpnmt · Generated 2026-10-18T11:44:22.170Z