# New Relic: UI Authorization error

- Impact (vendor’s label): major
- Status: resolved
- Started: 2020-02-26 14:20 UTC · Resolved: 2020-02-26 16:04 UTC · Duration: 1.7 h
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/2mby5jlqrlx9](https://status.newrelic.com/incidents/2mby5jlqrlx9)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2020-02-26 16:04 UTC: Between 1:49pm beginning time and 3:28pm ending time UTC, some customers experienced authorization errors. We’ve resolved the issue with UI for all Product in the EU region. Services have returned to their normal operation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/new-relic/incidents/2mby5jlqrlx9 · Markdown: https://rewindex.com/company/new-relic/incidents/2mby5jlqrlx9.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/2mby5jlqrlx9 · Generated 2026-10-18T12:43:48.167Z