# New Relic: Insights Dashboards UI/Alerts Unavailable for US Region

> New Relic status incident “Insights Dashboards UI/Alerts Unavailable for US Region” on 2020-04-17: impact minor (vendor’s label), 14 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/new-relic/incidents/21rxrc1t58yl
Last updated: 2020-04-17T19:26:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-04-17 19:12 UTC · Resolved: 2020-04-17 19:26 UTC · Duration: 14 min
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/21rxrc1t58yl](https://status.newrelic.com/incidents/21rxrc1t58yl)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2020-04-17 19:26 UTC: Between 18:34 and 19:17 UTC, some customers experienced irregularities in query results and dashboards for Insights. We’ve resolved the issue with UI and alerts for Insights dashboards in the US region. Services have returned to their normal operation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by New Relic, started 2020-04-17 19:12 UTC, resolved after 14 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/new-relic/incidents/21rxrc1t58yl
- Citation: New Relic, “Insights Dashboards UI/Alerts Unavailable for US Region” (2020-04-17 19:12 UTC). Archived by Rewindex: https://rewindex.com/company/new-relic/incidents/21rxrc1t58yl (CC BY 4.0).
- Markdown link: `[New Relic: Insights Dashboards UI/Alerts Unavailable for US Region (2020-04-17)](https://rewindex.com/company/new-relic/incidents/21rxrc1t58yl)`


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Canonical: https://rewindex.com/company/new-relic/incidents/21rxrc1t58yl · Markdown: https://rewindex.com/company/new-relic/incidents/21rxrc1t58yl.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/21rxrc1t58yl · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:11:27.433Z