# New Relic: Metrics Alerts/UI Delays for US Region

> New Relic status incident “Metrics Alerts/UI Delays for US Region” on 2020-08-18: impact minor (vendor’s label), 2.9 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/new-relic/incidents/19nzllk5qr5l
Last updated: 2020-08-18T21:51:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-08-18 18:55 UTC · Resolved: 2020-08-18 21:51 UTC · Duration: 2.9 h
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/19nzllk5qr5l](https://status.newrelic.com/incidents/19nzllk5qr5l)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2020-08-18 21:51 UTC: Between 18:10 and 20:48 UTC August 18th, some customers experienced UI and Alert irregularities for Metrics and Metrics-API in the US Region. Notifications were impacted during the incident, and data will not be recovered. We’ve resolved the issue with UI and alerts in the US Region. Services have returned to their normal operation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by New Relic, started 2020-08-18 18:55 UTC, resolved after 2.9 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/new-relic/incidents/19nzllk5qr5l
- Citation: New Relic, “Metrics Alerts/UI Delays for US Region” (2020-08-18 18:55 UTC). Archived by Rewindex: https://rewindex.com/company/new-relic/incidents/19nzllk5qr5l (CC BY 4.0).
- Markdown link: `[New Relic: Metrics Alerts/UI Delays for US Region (2020-08-18)](https://rewindex.com/company/new-relic/incidents/19nzllk5qr5l)`


---
Canonical: https://rewindex.com/company/new-relic/incidents/19nzllk5qr5l · Markdown: https://rewindex.com/company/new-relic/incidents/19nzllk5qr5l.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/19nzllk5qr5l · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:46:40.175Z