# New Relic: New Relic Unavailable for EU Region

> New Relic status incident “New Relic Unavailable for EU Region” on 2020-05-18: impact minor (vendor’s label), 1.4 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/new-relic/incidents/0h3r0ch5d3pn
Last updated: 2020-05-18T19:09:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-05-18 17:45 UTC · Resolved: 2020-05-18 19:09 UTC · Duration: 1.4 h
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/0h3r0ch5d3pn](https://status.newrelic.com/incidents/0h3r0ch5d3pn)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2020-05-18 19:09 UTC: Between 17:25 and 19:00 UTC, some customers experienced gaps in charts, irregularities in query results and dashboards. Alert notifications were impacted during this time, and could have resulted in false, delayed or missed notifications. We’ve resolved the issue with UI and/or alerts for New Relic in the EU region. Services have returned to their normal operation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by New Relic, started 2020-05-18 17:45 UTC, resolved after 1.4 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/new-relic/incidents/0h3r0ch5d3pn
- Citation: New Relic, “New Relic Unavailable for EU Region” (2020-05-18 17:45 UTC). Archived by Rewindex: https://rewindex.com/company/new-relic/incidents/0h3r0ch5d3pn (CC BY 4.0).
- Markdown link: `[New Relic: New Relic Unavailable for EU Region (2020-05-18)](https://rewindex.com/company/new-relic/incidents/0h3r0ch5d3pn)`


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Canonical: https://rewindex.com/company/new-relic/incidents/0h3r0ch5d3pn · Markdown: https://rewindex.com/company/new-relic/incidents/0h3r0ch5d3pn.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/0h3r0ch5d3pn · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T22:00:18.209Z