# New Relic: Events and Metrics Alerts/UI Delays for US Region

> New Relic status incident “Events and Metrics Alerts/UI Delays for US Region” on 2020-07-16: impact minor (vendor’s label), 3.4 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/new-relic/incidents/06m1bh9xjhy2
Last updated: 2020-07-16T05:42:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-07-16 02:16 UTC · Resolved: 2020-07-16 05:42 UTC · Duration: 3.4 h
- Updates: 1
- [Vendor status page: https://status.newrelic.com/incidents/06m1bh9xjhy2](https://status.newrelic.com/incidents/06m1bh9xjhy2)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **resolved** 2020-07-16 05:42 UTC: Between 01:45 and 05:36 UTC, some customers experienced Metric and Events data lag, gaps in charts, and delayed or false related alert notifications. Data will not be recovered. We’ve resolved the issue with UI and alerts for Metrics and Events in the US region. Services have returned to their normal operation.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by New Relic, started 2020-07-16 02:16 UTC, resolved after 3.4 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/new-relic/incidents/06m1bh9xjhy2
- Citation: New Relic, “Events and Metrics Alerts/UI Delays for US Region” (2020-07-16 02:16 UTC). Archived by Rewindex: https://rewindex.com/company/new-relic/incidents/06m1bh9xjhy2 (CC BY 4.0).
- Markdown link: `[New Relic: Events and Metrics Alerts/UI Delays for US Region (2020-07-16)](https://rewindex.com/company/new-relic/incidents/06m1bh9xjhy2)`


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Canonical: https://rewindex.com/company/new-relic/incidents/06m1bh9xjhy2 · Markdown: https://rewindex.com/company/new-relic/incidents/06m1bh9xjhy2.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/06m1bh9xjhy2 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:52:24.497Z