# New Relic: Synthetics Manager

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-04-09 09:51 UTC · Resolved: 2026-04-09 20:46 UTC · Duration: 11 h
- Updates: 5 · Affected components: Synthetics : US, UI : US - Synthetics : US
- [Vendor status page: https://stspg.io/qjnnt1gnspw7](https://stspg.io/qjnnt1gnspw7)
- [Company: New Relic](https://rewindex.com/company/new-relic.md)

## Timeline of updates

- **investigating** 2026-04-09 09:51 UTC: Some customers in the US region may be experiencing delayed Synthetics Checks execution data in queries with Synthetics Job Manager.
- **identified** 2026-04-09 12:28 UTC: We have identified the issue and working on a solution
- **monitoring** 2026-04-09 14:05 UTC: Our team has now issued a fix and are monitoring the issue.
- **monitoring** 2026-04-09 16:48 UTC: Between 02:34 UTC and 16:45 UTC on April 9th, 2026, some customers in the US region may have experienced delayed Synthetics Checks execution data in queries with Synthetics Job Manager. Impacted data may not be recoverable. We have investigated and resolved this service interruption and impacted services have returned to normal operations.
- **resolved** 2026-04-09 20:46 UTC: Between 02:34 UTC and 16:40 UTC on April 9th, 2026, some customers in the US region may have experienced delayed Synthetics Checks execution data in queries with Synthetics Job Manager. Impacted data may not be recoverable. We have investigated and resolved this service interruption and impacted services have returned to normal operations.


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Canonical: https://rewindex.com/company/new-relic/incidents/01vtjt5d5kz8 · Markdown: https://rewindex.com/company/new-relic/incidents/01vtjt5d5kz8.md · JSON: https://rewindex.com/api/v1/companies/new-relic/incidents/01vtjt5d5kz8 · Generated 2026-10-18T12:42:59.369Z