# New Relic in September 2023: incidents, uptime and changes

> New Relic in September 2023: 4 incidents on its status page (1 major or critical), 99.41% free of major or critical incidents (vendor-reported). From Rewindex’s archive of New Relic’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/new-relic/2023/09
Last updated: 2023-10-01T00:00:00Z

- Incidents posted: 4 (major/critical: 1) · Maintenance: 1
- By vendor impact label: major 1, minor 3
- Uptime (vendor-reported): 99.41% free of major/critical incidents, 98.65% free of any incident; outage time 4 h 13 min, incident time 9 h 41 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [August 2023](https://rewindex.com/company/new-relic/2023/08.md) · Next: [October 2023](https://rewindex.com/company/new-relic/2023/10.md) · [All months](https://rewindex.com/company/new-relic/reports.md) · [New Relic](https://rewindex.com/company/new-relic.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Data Ingest and Alert Delays in US Region](https://rewindex.com/company/new-relic/incidents/8z3tkdptn326.md) | major | 2023-09-06 02:24 UTC | 2023-09-06 06:37 UTC | 4.2 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Trace UI Errors in US and EU Regions](https://rewindex.com/company/new-relic/incidents/5zhsjd9y966q.md) | minor | 2023-09-05 18:08 UTC | 2023-09-05 18:37 UTC | 29 min | resolved |
| [Data Ingest and Alert Delays in US Region](https://rewindex.com/company/new-relic/incidents/8z3tkdptn326.md) | major | 2023-09-06 02:24 UTC | 2023-09-06 06:37 UTC | 4.2 h | resolved |
| [Alert Irregularities in US and EU Regions](https://rewindex.com/company/new-relic/incidents/scgjv6ld3f0s.md) | minor | 2023-09-11 18:30 UTC | 2023-09-11 22:29 UTC | 4.0 h | resolved |
| [Delays for Data Processing in US Region](https://rewindex.com/company/new-relic/incidents/mx0wyn600bvz.md) | minor | 2023-09-20 21:40 UTC | 2023-09-20 22:40 UTC | 1.0 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Scheduled Maintenance for the US and EU Region - Synthetics - September 24th](https://rewindex.com/company/new-relic/incidents/tjx22dw1vmw9.md) | maintenance | 2023-09-24 05:00 UTC | 2023-09-24 06:00 UTC | 1.0 h | resolved |

## Cite this

New Relic posted 4 status incidents in September 2023 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/new-relic/2023/09
- Citation: New Relic, “New Relic in September 2023” (2023-09-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/new-relic/2023/09 (CC BY 4.0).
- Markdown link: `[New Relic: New Relic in September 2023 (2023-09-01)](https://rewindex.com/company/new-relic/2023/09)`


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Canonical: https://rewindex.com/company/new-relic/2023/09 · Markdown: https://rewindex.com/company/new-relic/2023/09.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:55:17.125Z