# New Relic in January 2023: incidents, uptime and changes

> New Relic in January 2023: 13 incidents on its status page (1 major or critical), 99.83% free of major or critical incidents (vendor-reported). From Rewindex’s archive of New Relic’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/new-relic/2023/01
Last updated: 2023-02-01T00:00:00Z

- Incidents posted: 13 (major/critical: 1) · Maintenance: 0
- By vendor impact label: major 1, minor 10, none 2
- Uptime (vendor-reported): 99.83% free of major/critical incidents, 97.71% free of any incident; outage time 1 h 14 min, incident time 16 h 59 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [December 2022](https://rewindex.com/company/new-relic/2022/12.md) · Next: [February 2023](https://rewindex.com/company/new-relic/2023/02.md) · [All months](https://rewindex.com/company/new-relic/reports.md) · [New Relic](https://rewindex.com/company/new-relic.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Synthetics Issue in EU region](https://rewindex.com/company/new-relic/incidents/5hg7rp6zbmt0.md) | major | 2023-01-12 04:24 UTC | 2023-01-12 05:38 UTC | 1.2 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [UI Irregularities in the EU Region](https://rewindex.com/company/new-relic/incidents/ncl8hrg7zcqb.md) | minor | 2023-01-03 19:54 UTC | 2023-01-03 22:43 UTC | 2.8 h | resolved |
| [Alert Notification Delays for the US Region](https://rewindex.com/company/new-relic/incidents/c2ypl02299k2.md) | none | 2023-01-03 20:00 UTC | 2023-01-03 20:00 UTC | 0 min | resolved |
| [Infrastructure On-Host Integrations irregularities for US Region](https://rewindex.com/company/new-relic/incidents/318qdjw11qfp.md) | minor | 2023-01-10 11:06 UTC | 2023-01-10 11:56 UTC | 50 min | resolved |
| [Alerts Irregularities for US Region](https://rewindex.com/company/new-relic/incidents/1fb25qn5y806.md) | minor | 2023-01-10 14:35 UTC | 2023-01-10 14:49 UTC | 14 min | resolved |
| [Synthetics Issue in EU region](https://rewindex.com/company/new-relic/incidents/5hg7rp6zbmt0.md) | major | 2023-01-12 04:24 UTC | 2023-01-12 05:38 UTC | 1.2 h | resolved |
| [All Products UI and Alerts Irregularities for US and EU Regions](https://rewindex.com/company/new-relic/incidents/2wyvtcxgqgd9.md) | none | 2023-01-12 08:30 UTC | 2023-01-12 08:30 UTC | 0 min | resolved |
| [Alert Notification Channel Irregularities in US and EU Regions](https://rewindex.com/company/new-relic/incidents/9bq0jx6jbxs0.md) | minor | 2023-01-13 04:25 UTC | 2023-01-13 09:48 UTC | 5.4 h | resolved |
| [Alerts & AI UI Navigation Errors](https://rewindex.com/company/new-relic/incidents/ymqjfqblqpc9.md) | minor | 2023-01-13 17:46 UTC | 2023-01-13 18:37 UTC | 51 min | resolved |
| [Alerts and Synthetics alerts delays in US Region](https://rewindex.com/company/new-relic/incidents/qczsxvdd7gmn.md) | minor | 2023-01-16 05:10 UTC | 2023-01-16 07:46 UTC | 2.6 h | resolved |
| [Logs and Alerts UI Irregularities in the EU Region](https://rewindex.com/company/new-relic/incidents/wcv0344jjd6w.md) | minor | 2023-01-23 14:40 UTC | 2023-01-23 16:08 UTC | 1.5 h | resolved |
| [Alert and Data Ingest Latency in EU Region](https://rewindex.com/company/new-relic/incidents/jg0klgxwjfjr.md) | minor | 2023-01-24 18:05 UTC | 2023-01-24 18:58 UTC | 53 min | resolved |
| [Alert and Data Ingest Latency in EU Region](https://rewindex.com/company/new-relic/incidents/95j4ly1hxf1q.md) | minor | 2023-01-26 21:20 UTC | 2023-01-26 21:33 UTC | 13 min | resolved |
| [UI Irregularities in EU Region](https://rewindex.com/company/new-relic/incidents/xcwdsbwgqs9w.md) | minor | 2023-01-30 17:16 UTC | 2023-01-30 17:44 UTC | 28 min | resolved |

## Cite this

New Relic posted 13 status incidents in January 2023 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/new-relic/2023/01
- Citation: New Relic, “New Relic in January 2023” (2023-01-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/new-relic/2023/01 (CC BY 4.0).
- Markdown link: `[New Relic: New Relic in January 2023 (2023-01-01)](https://rewindex.com/company/new-relic/2023/01)`


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Canonical: https://rewindex.com/company/new-relic/2023/01 · Markdown: https://rewindex.com/company/new-relic/2023/01.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:56:24.263Z