# New Relic in September 2022: incidents, uptime and changes

> New Relic in September 2022: 14 incidents on its status page (3 major or critical), 99.32% free of major or critical incidents (vendor-reported). From Rewindex’s archive of New Relic’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/new-relic/2022/09
Last updated: 2022-10-01T00:00:00Z

- Incidents posted: 14 (major/critical: 3) · Maintenance: 0
- By vendor impact label: major 3, minor 7, none 4
- Uptime (vendor-reported): 99.32% free of major/critical incidents, 97.96% free of any incident; outage time 4 h 51 min, incident time 14 h 40 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [August 2022](https://rewindex.com/company/new-relic/2022/08.md) · Next: [October 2022](https://rewindex.com/company/new-relic/2022/10.md) · [All months](https://rewindex.com/company/new-relic/reports.md) · [New Relic](https://rewindex.com/company/new-relic.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Synthetic delays for the US and EU region Region](https://rewindex.com/company/new-relic/incidents/kqwwwqtg4y8z.md) | major | 2022-09-02 03:00 UTC | 2022-09-02 06:09 UTC | 3.1 h | resolved |
| [SSO Errors in the US and EU Regions](https://rewindex.com/company/new-relic/incidents/nvtvvxw51y45.md) | major | 2022-09-12 16:12 UTC | 2022-09-12 17:16 UTC | 1.1 h | resolved |
| [Dashboard UI irregularities for the EU Region](https://rewindex.com/company/new-relic/incidents/cn2s8tz23jhn.md) | major | 2022-09-27 03:27 UTC | 2022-09-27 04:05 UTC | 38 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Synthetic delays for the US and EU region Region](https://rewindex.com/company/new-relic/incidents/kqwwwqtg4y8z.md) | major | 2022-09-02 03:00 UTC | 2022-09-02 06:09 UTC | 3.1 h | resolved |
| [Mobile Alerts and UI Delays for US Region](https://rewindex.com/company/new-relic/incidents/c2j5z0hsfj9x.md) | minor | 2022-09-03 14:43 UTC | 2022-09-03 17:04 UTC | 2.4 h | resolved |
| [Continuation of Mobile Alerts and UI Delays for US Region](https://rewindex.com/company/new-relic/incidents/z837c1b29n0t.md) | minor | 2022-09-03 17:07 UTC | 2022-09-03 17:44 UTC | 37 min | resolved |
| [EU & US Region Events to Metrics rules irregularities](https://rewindex.com/company/new-relic/incidents/8c0t5gccz6h8.md) | none | 2022-09-09 09:37 UTC | 2022-09-09 10:11 UTC | 34 min | resolved |
| [SSO Errors in the US and EU Regions](https://rewindex.com/company/new-relic/incidents/nvtvvxw51y45.md) | major | 2022-09-12 16:12 UTC | 2022-09-12 17:16 UTC | 1.1 h | resolved |
| [US & EU AWS metrics delays and Lag in Synthetics jobs](https://rewindex.com/company/new-relic/incidents/k6bk5c1091b0.md) | none | 2022-09-14 13:00 UTC | 2022-09-14 13:45 UTC | 45 min | resolved |
| [All Products / UI Irregularities US & EU Region](https://rewindex.com/company/new-relic/incidents/ss93s00938hd.md) | none | 2022-09-15 10:59 UTC | 2022-09-15 14:03 UTC | 3.1 h | resolved |
| [Navigation Menu Irregularities for the US and EU Regions](https://rewindex.com/company/new-relic/incidents/v93q5fds6s7z.md) | none | 2022-09-16 18:32 UTC | 2022-09-16 19:11 UTC | 39 min | resolved |
| [Mobile UI lag for US and EU Region](https://rewindex.com/company/new-relic/incidents/m6v8gpb6fjvw.md) | minor | 2022-09-18 20:16 UTC | 2022-09-18 23:48 UTC | 3.5 h | resolved |
| [Data Collection and Alert Notification Errors in the EU Region](https://rewindex.com/company/new-relic/incidents/y12llt0kr35j.md) | minor | 2022-09-21 19:17 UTC | 2022-09-21 19:37 UTC | 20 min | resolved |
| [Data Collection and Alert Notification Errors in the EU Region](https://rewindex.com/company/new-relic/incidents/9wb1ct67704d.md) | minor | 2022-09-22 15:34 UTC | 2022-09-22 17:24 UTC | 1.8 h | resolved |
| [Data Processing Delays for EU Region](https://rewindex.com/company/new-relic/incidents/zsp719df8jmx.md) | minor | 2022-09-22 19:23 UTC | 2022-09-22 20:01 UTC | 38 min | resolved |
| [Infra Alerts and UI Delays for US Region](https://rewindex.com/company/new-relic/incidents/nb0j6hj8tgfz.md) | minor | 2022-09-24 17:30 UTC | 2022-09-24 18:01 UTC | 31 min | resolved |
| [Dashboard UI irregularities for the EU Region](https://rewindex.com/company/new-relic/incidents/cn2s8tz23jhn.md) | major | 2022-09-27 03:27 UTC | 2022-09-27 04:05 UTC | 38 min | resolved |

## Cite this

New Relic posted 14 status incidents in September 2022 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/new-relic/2022/09
- Citation: New Relic, “New Relic in September 2022” (2022-09-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/new-relic/2022/09 (CC BY 4.0).
- Markdown link: `[New Relic: New Relic in September 2022 (2022-09-01)](https://rewindex.com/company/new-relic/2022/09)`


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Canonical: https://rewindex.com/company/new-relic/2022/09 · Markdown: https://rewindex.com/company/new-relic/2022/09.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T17:18:15.102Z