# New Relic in August 2022: incidents, uptime and changes

> New Relic in August 2022: 10 incidents on its status page (2 major or critical), 98.34% free of major or critical incidents (vendor-reported). From Rewindex’s archive of New Relic’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/new-relic/2022/08
Last updated: 2022-09-01T00:00:00Z

- Incidents posted: 10 (major/critical: 2) · Maintenance: 1
- By vendor impact label: major 2, minor 4, none 4
- Uptime (vendor-reported): 98.34% free of major/critical incidents, 97.98% free of any incident; outage time 12 h 19 min, incident time 15 h 1 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [July 2022](https://rewindex.com/company/new-relic/2022/07.md) · Next: [September 2022](https://rewindex.com/company/new-relic/2022/09.md) · [All months](https://rewindex.com/company/new-relic/reports.md) · [New Relic](https://rewindex.com/company/new-relic.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [New Relic One is unavailable for the US and EU Region](https://rewindex.com/company/new-relic/incidents/w0zltfxhwllp.md) | major | 2022-08-04 06:02 UTC | 2022-08-04 09:54 UTC | 3.9 h | resolved |
| [Dashboards and Charts may not be loading  for US Region](https://rewindex.com/company/new-relic/incidents/yklky2prf9k1.md) | major | 2022-08-25 14:42 UTC | 2022-08-25 23:09 UTC | 8.4 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Product UIs Not Loading for the EU Region](https://rewindex.com/company/new-relic/incidents/tj986486qd21.md) | minor | 2022-08-01 22:03 UTC | 2022-08-01 22:49 UTC | 46 min | resolved |
| [Mobile is lagging in US Region](https://rewindex.com/company/new-relic/incidents/w10c6r2xlk6t.md) | none | 2022-08-04 02:10 UTC | 2022-08-04 02:39 UTC | 29 min | resolved |
| [New Relic One is unavailable for the US and EU Region](https://rewindex.com/company/new-relic/incidents/w0zltfxhwllp.md) | major | 2022-08-04 06:02 UTC | 2022-08-04 09:54 UTC | 3.9 h | resolved |
| [New Relic Platform Unavailable for US and EU Region](https://rewindex.com/company/new-relic/incidents/vv7wqw1yvdks.md) | minor | 2022-08-04 12:23 UTC | 2022-08-04 14:01 UTC | 1.6 h | resolved |
| [New Relic Unavailable for Hong Kong Area](https://rewindex.com/company/new-relic/incidents/cvnw875wlzlq.md) | none | 2022-08-04 21:04 UTC | 2022-08-04 21:58 UTC | 54 min | resolved |
| [Alerts/UI  Delays for US Region](https://rewindex.com/company/new-relic/incidents/5vd4j9splbkt.md) | none | 2022-08-23 10:25 UTC | 2022-08-23 10:52 UTC | 27 min | resolved |
| [US Region UI may be unavailable](https://rewindex.com/company/new-relic/incidents/jr1xgt2hl7md.md) | none | 2022-08-25 13:53 UTC | 2022-08-25 14:04 UTC | 11 min | resolved |
| [Dashboards and Charts may not be loading  for US Region](https://rewindex.com/company/new-relic/incidents/yklky2prf9k1.md) | major | 2022-08-25 14:42 UTC | 2022-08-25 23:09 UTC | 8.4 h | resolved |
| [Synthetic Data Delays for US and EU Regions](https://rewindex.com/company/new-relic/incidents/y061cx2mldk6.md) | minor | 2022-08-26 12:45 UTC | 2022-08-26 12:45 UTC | 0 min | resolved |
| [False Positive Alert Notifications for US Region](https://rewindex.com/company/new-relic/incidents/kpys5r4v1v6x.md) | minor | 2022-08-30 18:13 UTC | 2022-08-30 18:31 UTC | 18 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Scheduled Maintenance for the EU Region - August 20, 2022 from 20:00 UTC - 00:00 UTC](https://rewindex.com/company/new-relic/incidents/r9f6ggcfsl9q.md) | maintenance | 2022-08-20 20:00 UTC | 2022-08-20 21:48 UTC | 1.8 h | resolved |

## Cite this

New Relic posted 10 status incidents in August 2022 (2 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/new-relic/2022/08
- Citation: New Relic, “New Relic in August 2022” (2022-08-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/new-relic/2022/08 (CC BY 4.0).
- Markdown link: `[New Relic: New Relic in August 2022 (2022-08-01)](https://rewindex.com/company/new-relic/2022/08)`


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Canonical: https://rewindex.com/company/new-relic/2022/08 · Markdown: https://rewindex.com/company/new-relic/2022/08.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:03:41.278Z
