# New Relic in August 2021: incidents, uptime and changes

> New Relic in August 2021: 14 incidents on its status page (1 major or critical), 99.94% free of major or critical incidents (vendor-reported). From Rewindex’s archive of New Relic’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/new-relic/2021/08
Last updated: 2021-09-01T00:00:00Z

- Incidents posted: 14 (major/critical: 1) · Maintenance: 0
- By vendor impact label: major 1, minor 10, none 3
- Uptime (vendor-reported): 99.94% free of major/critical incidents, 98.21% free of any incident; outage time 24 min, incident time 13 h 18 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [July 2021](https://rewindex.com/company/new-relic/2021/07.md) · Next: [September 2021](https://rewindex.com/company/new-relic/2021/09.md) · [All months](https://rewindex.com/company/new-relic/reports.md) · [New Relic](https://rewindex.com/company/new-relic.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Pixie login is failing for US and EU Regions](https://rewindex.com/company/new-relic/incidents/kt04t7bn0dny.md) | major | 2021-08-19 22:07 UTC | 2021-08-19 22:31 UTC | 24 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Synthetics Alerts and UI Delays for US Region](https://rewindex.com/company/new-relic/incidents/z4s074xxbbvz.md) | minor | 2021-08-09 16:17 UTC | 2021-08-09 17:22 UTC | 1.1 h | resolved |
| [Errors Inbox Alerts Delays/Unavailable for US Region](https://rewindex.com/company/new-relic/incidents/8152mc4kcfgv.md) | none | 2021-08-16 03:30 UTC | 2021-08-16 03:30 UTC | 0 min | resolved |
| [Incident Intelligence Delays and Irregularities for US Region](https://rewindex.com/company/new-relic/incidents/cmtrfyk575nq.md) | minor | 2021-08-16 20:22 UTC | 2021-08-16 21:05 UTC | 43 min | resolved |
| [Synthetics Alerts and UI Delays for US Region](https://rewindex.com/company/new-relic/incidents/vw0559qlx9jh.md) | minor | 2021-08-19 15:06 UTC | 2021-08-19 15:14 UTC | 8 min | resolved |
| [Pixie login is failing for US and EU Regions](https://rewindex.com/company/new-relic/incidents/kt04t7bn0dny.md) | major | 2021-08-19 22:07 UTC | 2021-08-19 22:31 UTC | 24 min | resolved |
| [Multiple product delays in historic data for the EU Region](https://rewindex.com/company/new-relic/incidents/fzk7c7f3tvrb.md) | none | 2021-08-20 06:00 UTC | 2021-08-20 06:00 UTC | 0 min | resolved |
| [Browser, Lookout, and Auto-Telemetry with Pixie Alerts and UI Delays and Irregularities for US Region](https://rewindex.com/company/new-relic/incidents/7j4gyv4rfckz.md) | minor | 2021-08-20 16:17 UTC | 2021-08-20 17:33 UTC | 1.3 h | resolved |
| [Alerts and UI Delays and Irregularities for US Region across multiple products](https://rewindex.com/company/new-relic/incidents/fjq12hbr33n4.md) | minor | 2021-08-20 21:35 UTC | 2021-08-20 23:26 UTC | 1.9 h | resolved |
| [NR1 Email Delays](https://rewindex.com/company/new-relic/incidents/71120nmwgwyk.md) | none | 2021-08-27 16:50 UTC | 2021-08-27 17:35 UTC | 45 min | resolved |
| [Baseline Alerts Delayed or Missing for the US Region](https://rewindex.com/company/new-relic/incidents/dxyq38vvl8cd.md) | minor | 2021-08-28 16:41 UTC | 2021-08-28 16:52 UTC | 11 min | resolved |
| [Consumption Data Delays for US Region](https://rewindex.com/company/new-relic/incidents/0y5hms7gc280.md) | minor | 2021-08-29 16:22 UTC | 2021-08-29 21:22 UTC | 5.0 h | resolved |
| [Synthetics UI Irregularities for EU Region](https://rewindex.com/company/new-relic/incidents/t11230v4zbvy.md) | minor | 2021-08-30 21:14 UTC | 2021-08-30 21:52 UTC | 38 min | resolved |
| [New Relic Alerts Delays for US Region](https://rewindex.com/company/new-relic/incidents/07yqtlp55f16.md) | minor | 2021-08-31 17:25 UTC | 2021-08-31 18:38 UTC | 1.2 h | resolved |
| [Baseline Alert Delays for US Region](https://rewindex.com/company/new-relic/incidents/c4vdhd183cnd.md) | minor | 2021-08-31 23:04 UTC | 2021-08-31 23:53 UTC | 49 min | resolved |

## Cite this

New Relic posted 14 status incidents in August 2021 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/new-relic/2021/08
- Citation: New Relic, “New Relic in August 2021” (2021-08-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/new-relic/2021/08 (CC BY 4.0).
- Markdown link: `[New Relic: New Relic in August 2021 (2021-08-01)](https://rewindex.com/company/new-relic/2021/08)`


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Canonical: https://rewindex.com/company/new-relic/2021/08 · Markdown: https://rewindex.com/company/new-relic/2021/08.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:11:01.148Z