# New Relic in July 2021: incidents, uptime and changes

> New Relic in July 2021: 15 incidents on its status page (1 major or critical), 99.90% free of major or critical incidents (vendor-reported). From Rewindex’s archive of New Relic’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/new-relic/2021/07
Last updated: 2021-08-01T00:00:00Z

- Incidents posted: 15 (major/critical: 1) · Maintenance: 2
- By vendor impact label: major 1, minor 9, none 5
- Uptime (vendor-reported): 99.90% free of major/critical incidents, 98.31% free of any incident; outage time 43 min, incident time 12 h 32 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [June 2021](https://rewindex.com/company/new-relic/2021/06.md) · Next: [August 2021](https://rewindex.com/company/new-relic/2021/08.md) · [All months](https://rewindex.com/company/new-relic/reports.md) · [New Relic](https://rewindex.com/company/new-relic.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [All Products Alerts/UI Unavailable for EU Region](https://rewindex.com/company/new-relic/incidents/3dj68k6yp55x.md) | major | 2021-07-01 10:34 UTC | 2021-07-01 11:17 UTC | 43 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [All Products Alerts/UI Unavailable for EU Region](https://rewindex.com/company/new-relic/incidents/3dj68k6yp55x.md) | major | 2021-07-01 10:34 UTC | 2021-07-01 11:17 UTC | 43 min | resolved |
| [APM UI Irregularities for EU Region](https://rewindex.com/company/new-relic/incidents/jr0nmgbfsf0x.md) | none | 2021-07-07 11:00 UTC | 2021-07-07 11:00 UTC | 0 min | resolved |
| [Alerts and UI Delays for US Region](https://rewindex.com/company/new-relic/incidents/81550hc7rwc8.md) | minor | 2021-07-09 05:56 UTC | 2021-07-09 06:44 UTC | 48 min | resolved |
| [Infrastructure Alerts/UI Irregularities for US Region](https://rewindex.com/company/new-relic/incidents/pl0zdxy6qq66.md) | minor | 2021-07-09 07:50 UTC | 2021-07-09 08:05 UTC | 15 min | resolved |
| [Lookout Explorer UI Delays for US Region](https://rewindex.com/company/new-relic/incidents/d61cl2p4ll5l.md) | minor | 2021-07-10 00:25 UTC | 2021-07-10 01:42 UTC | 1.3 h | resolved |
| [All Products Alerts/UI Irregularities for US Region](https://rewindex.com/company/new-relic/incidents/1w3cfhncb3fr.md) | minor | 2021-07-12 11:12 UTC | 2021-07-12 11:25 UTC | 13 min | resolved |
| [Infrastructure Alerts/UI Irregularities for US Region](https://rewindex.com/company/new-relic/incidents/t01x3l4l54vy.md) | minor | 2021-07-12 13:14 UTC | 2021-07-12 18:21 UTC | 5.1 h | resolved |
| [Infra UI Irregularities for US Region](https://rewindex.com/company/new-relic/incidents/sg6kq2hf016q.md) | minor | 2021-07-16 15:28 UTC | 2021-07-16 15:59 UTC | 31 min | resolved |
| [All Products -  Alerts and UI Irregularities for US Region](https://rewindex.com/company/new-relic/incidents/12stwk5x1d9z.md) | none | 2021-07-20 16:05 UTC | 2021-07-20 16:05 UTC | 0 min | resolved |
| [APM UI Irregularities for US and EU regions](https://rewindex.com/company/new-relic/incidents/2436w1lpyxsf.md) | none | 2021-07-22 16:30 UTC | 2021-07-22 16:30 UTC | 0 min | resolved |
| [NR1 Error Responses for EU Region](https://rewindex.com/company/new-relic/incidents/q35x4w68vyjf.md) | none | 2021-07-22 17:00 UTC | 2021-07-22 17:00 UTC | 0 min | resolved |
| [Alerts/UI Delays for US Region](https://rewindex.com/company/new-relic/incidents/j9k18b94jtw8.md) | minor | 2021-07-23 05:07 UTC | 2021-07-23 05:21 UTC | 14 min | resolved |
| [Multiple Product UI and Alert Irregularities for US Region](https://rewindex.com/company/new-relic/incidents/rvcy8bt5ky87.md) | minor | 2021-07-27 23:15 UTC | 2021-07-28 01:47 UTC | 2.5 h | resolved |
| [Alerts/UI Irregularities for US Region](https://rewindex.com/company/new-relic/incidents/f20gvzkwfq58.md) | minor | 2021-07-29 01:19 UTC | 2021-07-29 02:11 UTC | 52 min | resolved |
| [Multiple Product UI & Alert Irregularities for US Region](https://rewindex.com/company/new-relic/incidents/z27c2hprc6qs.md) | none | 2021-07-29 20:47 UTC | 2021-07-30 09:19 UTC | 13 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Scheduled Maintenance (Insights Dashboard API) July 6th 2:00 PM to 4:00 PM (UTC)](https://rewindex.com/company/new-relic/incidents/hzl830029t1s.md) | maintenance | 2021-07-06 14:00 UTC | 2021-07-06 16:00 UTC | 2.0 h | resolved |
| [\[Scheduled\] EU - Emergency Maintenance - February 8th 21:00 to 00:00 UTC](https://rewindex.com/company/new-relic/incidents/ynww4w26drfm.md) | maintenance | 2021-07-08 21:00 UTC | 2021-07-09 00:00 UTC | 3.0 h | resolved |

## Cite this

New Relic posted 15 status incidents in July 2021 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/new-relic/2021/07
- Citation: New Relic, “New Relic in July 2021” (2021-07-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/new-relic/2021/07 (CC BY 4.0).
- Markdown link: `[New Relic: New Relic in July 2021 (2021-07-01)](https://rewindex.com/company/new-relic/2021/07)`


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Canonical: https://rewindex.com/company/new-relic/2021/07 · Markdown: https://rewindex.com/company/new-relic/2021/07.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T21:58:22.778Z