# New Relic in February 2021: incidents, uptime and changes

> New Relic in February 2021: 26 incidents on its status page (3 major or critical), 99.76% free of major or critical incidents (vendor-reported). From Rewindex’s archive of New Relic’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/new-relic/2021/02
Last updated: 2021-03-01T00:00:00Z

- Incidents posted: 26 (major/critical: 3) · Maintenance: 1
- By vendor impact label: major 3, minor 18, none 5
- Uptime (vendor-reported): 99.76% free of major/critical incidents, 94.42% free of any incident; outage time 1 h 36 min, incident time 37 h 27 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [January 2021](https://rewindex.com/company/new-relic/2021/01.md) · Next: [March 2021](https://rewindex.com/company/new-relic/2021/03.md) · [All months](https://rewindex.com/company/new-relic/reports.md) · [New Relic](https://rewindex.com/company/new-relic.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [New Relic One - UI Unavailable](https://rewindex.com/company/new-relic/incidents/xf9mxhcd7bk7.md) | major | 2021-02-08 22:41 UTC | 2021-02-08 23:05 UTC | 24 min | resolved |
| [NRQL Alerts Suppressed](https://rewindex.com/company/new-relic/incidents/1w3186bxr1qw.md) | major | 2021-02-11 22:36 UTC | 2021-02-11 23:20 UTC | 44 min | resolved |
| [New Relic One - UI Unavailable in EU Region](https://rewindex.com/company/new-relic/incidents/rhypr9xgwbcw.md) | major | 2021-02-11 23:58 UTC | 2021-02-12 00:26 UTC | 28 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Alerts and UI Delays for US and EU Regions](https://rewindex.com/company/new-relic/incidents/dyx2p1jh188c.md) | minor | 2021-02-02 19:39 UTC | 2021-02-02 20:45 UTC | 1.1 h | resolved |
| [New Relic UI unavailable in US and  EU region](https://rewindex.com/company/new-relic/incidents/0pgm0l64lmzc.md) | none | 2021-02-03 15:57 UTC | 2021-02-03 16:58 UTC | 1.0 h | resolved |
| [UI Unavailable for EU Region](https://rewindex.com/company/new-relic/incidents/9r33sggctyvd.md) | none | 2021-02-04 06:30 UTC | 2021-02-04 06:30 UTC | 0 min | resolved |
| [New Relic One UI Irregularities for US Region](https://rewindex.com/company/new-relic/incidents/pkf69p6n3vhv.md) | minor | 2021-02-04 18:20 UTC | 2021-02-05 04:50 UTC | 11 h | resolved |
| [US and EU regions NR UI may be unavailable](https://rewindex.com/company/new-relic/incidents/3ldypk1j0smf.md) | none | 2021-02-05 16:09 UTC | 2021-02-05 16:44 UTC | 35 min | resolved |
| [Infrastructure Alerts and UI Delays for US Region](https://rewindex.com/company/new-relic/incidents/fh7zc7zrcd6v.md) | minor | 2021-02-05 22:37 UTC | 2021-02-06 00:21 UTC | 1.7 h | resolved |
| [Infrastructure Alerts and UI Delays for US Region](https://rewindex.com/company/new-relic/incidents/tnwzbz0z5xmb.md) | minor | 2021-02-06 03:41 UTC | 2021-02-06 05:20 UTC | 1.6 h | resolved |
| [Kubernetes Cluster Explorer UI Unavailability](https://rewindex.com/company/new-relic/incidents/lly1psql78p8.md) | minor | 2021-02-08 16:04 UTC | 2021-02-08 17:31 UTC | 1.4 h | resolved |
| [New Relic One - UI Unavailable](https://rewindex.com/company/new-relic/incidents/xf9mxhcd7bk7.md) | major | 2021-02-08 22:41 UTC | 2021-02-08 23:05 UTC | 24 min | resolved |
| [Services Delayed for EU Region](https://rewindex.com/company/new-relic/incidents/gnz6my01y23j.md) | minor | 2021-02-09 22:09 UTC | 2021-02-10 00:03 UTC | 1.9 h | resolved |
| [Events, Metrics and Logs unavailable in the EU Region](https://rewindex.com/company/new-relic/incidents/l7s8q9rkfhwg.md) | minor | 2021-02-10 10:42 UTC | 2021-02-10 11:55 UTC | 1.2 h | resolved |
| [Metrics lag in the US region](https://rewindex.com/company/new-relic/incidents/d13qzxf7036d.md) | minor | 2021-02-10 16:27 UTC | 2021-02-10 17:06 UTC | 39 min | resolved |
| [New Relic One - UI Unavailable](https://rewindex.com/company/new-relic/incidents/yr8975zm4p3h.md) | none | 2021-02-10 17:30 UTC | 2021-02-10 17:30 UTC | 0 min | resolved |
| [NRQL Alerts Suppressed](https://rewindex.com/company/new-relic/incidents/1w3186bxr1qw.md) | major | 2021-02-11 22:36 UTC | 2021-02-11 23:20 UTC | 44 min | resolved |
| [New Relic One - UI Unavailable in EU Region](https://rewindex.com/company/new-relic/incidents/rhypr9xgwbcw.md) | major | 2021-02-11 23:58 UTC | 2021-02-12 00:26 UTC | 28 min | resolved |
| [New Relic One - UI Unavailable in EU Region](https://rewindex.com/company/new-relic/incidents/bv97d9m064tn.md) | minor | 2021-02-12 01:29 UTC | 2021-02-12 02:39 UTC | 1.2 h | resolved |
| [New Relic One Alerts & Data Ingest Delays/Irregularities for EU Region](https://rewindex.com/company/new-relic/incidents/lb6139bjjlhx.md) | minor | 2021-02-12 07:05 UTC | 2021-02-12 11:32 UTC | 4.5 h | resolved |
| [New Relic One - UI Unavailable in EU](https://rewindex.com/company/new-relic/incidents/l35v1yrl5j00.md) | minor | 2021-02-12 18:12 UTC | 2021-02-12 20:37 UTC | 2.4 h | resolved |
| [Cloud Infrastructure Data Alerts & UI Delays/Irregularities for US Region](https://rewindex.com/company/new-relic/incidents/d2d7hbhn8q50.md) | minor | 2021-02-18 03:48 UTC | 2021-02-18 05:19 UTC | 1.5 h | resolved |
| [Infrastructure Alerts/UI delays for US Region](https://rewindex.com/company/new-relic/incidents/b9mwfq0y5pb0.md) | minor | 2021-02-18 08:37 UTC | 2021-02-18 09:13 UTC | 36 min | resolved |
| [Alerts Delays & UI Irregularities for US Region](https://rewindex.com/company/new-relic/incidents/bk8d1mg2tnny.md) | minor | 2021-02-19 03:36 UTC | 2021-02-19 04:13 UTC | 37 min | resolved |
| [Synthetics Delays for US Region](https://rewindex.com/company/new-relic/incidents/51l3mhf0f3g7.md) | minor | 2021-02-23 19:18 UTC | 2021-02-23 19:45 UTC | 27 min | resolved |
| [New Relic One UI Irregularities for US and EU Regions](https://rewindex.com/company/new-relic/incidents/2mb4wm2prqcz.md) | none | 2021-02-25 19:54 UTC | 2021-02-25 20:56 UTC | 1.0 h | resolved |
| [Infrastructure Alerts and UI Delays for US Region](https://rewindex.com/company/new-relic/incidents/jyzjnwr18p8v.md) | minor | 2021-02-26 17:24 UTC | 2021-02-26 18:17 UTC | 53 min | resolved |
| [APM UI Delays for US Region](https://rewindex.com/company/new-relic/incidents/pthzhxmc4fzc.md) | minor | 2021-02-26 17:45 UTC | 2021-02-26 19:21 UTC | 1.6 h | resolved |
| [Alerts Delays and Irregularities for US Region](https://rewindex.com/company/new-relic/incidents/2lq2f25v2kt3.md) | minor | 2021-02-28 01:07 UTC | 2021-02-28 03:36 UTC | 2.5 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Scheduled Maintenance  February 28th 6:00 AM to 10:00 AM (UTC)](https://rewindex.com/company/new-relic/incidents/dg1pzjtlgc7h.md) | maintenance | 2021-02-28 06:04 UTC | 2021-02-28 10:00 UTC | 3.9 h | resolved |

## Cite this

New Relic posted 26 status incidents in February 2021 (3 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/new-relic/2021/02
- Citation: New Relic, “New Relic in February 2021” (2021-02-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/new-relic/2021/02 (CC BY 4.0).
- Markdown link: `[New Relic: New Relic in February 2021 (2021-02-01)](https://rewindex.com/company/new-relic/2021/02)`


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Canonical: https://rewindex.com/company/new-relic/2021/02 · Markdown: https://rewindex.com/company/new-relic/2021/02.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:34:04.074Z