# New Relic in April 2020: incidents, uptime and changes

> New Relic in April 2020: 10 incidents on its status page (0 major or critical), 100% free of major or critical incidents (vendor-reported). From Rewindex’s archive of New Relic’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/new-relic/2020/04
Last updated: 2020-05-01T00:00:00Z

- Incidents posted: 10 (major/critical: 0) · Maintenance: 1
- By vendor impact label: minor 8, none 2
- Uptime (vendor-reported): 100% free of major/critical incidents, 99.20% free of any incident; outage time 0 min, incident time 5 h 43 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [March 2020](https://rewindex.com/company/new-relic/2020/03.md) · Next: [May 2020](https://rewindex.com/company/new-relic/2020/05.md) · [All months](https://rewindex.com/company/new-relic/reports.md) · [New Relic](https://rewindex.com/company/new-relic.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Synthetics Alerts Missing for US Region](https://rewindex.com/company/new-relic/incidents/rghqbgcx4ckh.md) | minor | 2020-04-03 03:13 UTC | 2020-04-03 03:36 UTC | 23 min | resolved |
| [Alerts and UI Delays for multiple products in EU Region](https://rewindex.com/company/new-relic/incidents/ghg7wjf3kx0t.md) | minor | 2020-04-05 07:59 UTC | 2020-04-05 09:28 UTC | 1.5 h | resolved |
| [Google Cloud Integration Delay for US and EU Regions](https://rewindex.com/company/new-relic/incidents/w2pt64q83rwg.md) | minor | 2020-04-08 01:03 UTC | 2020-04-08 01:34 UTC | 31 min | resolved |
| [Infrastructure UI Irregularities](https://rewindex.com/company/new-relic/incidents/nz4sf5xq1dhx.md) | minor | 2020-04-15 09:56 UTC | 2020-04-15 11:42 UTC | 1.8 h | resolved |
| [Insights, Logs, New Relic One and Alert irregularities UI for US Region](https://rewindex.com/company/new-relic/incidents/smrw4x1dm46v.md) | none | 2020-04-17 17:09 UTC | 2020-04-17 18:21 UTC | 1.2 h | resolved |
| [Insights Dashboards UI/Alerts Unavailable for US Region](https://rewindex.com/company/new-relic/incidents/21rxrc1t58yl.md) | minor | 2020-04-17 19:12 UTC | 2020-04-17 19:26 UTC | 14 min | resolved |
| [Infrastructure UI and Alerts Irregularities](https://rewindex.com/company/new-relic/incidents/kfcrcwb8y01n.md) | minor | 2020-04-20 11:10 UTC | 2020-04-20 11:37 UTC | 27 min | resolved |
| [APM Alert Delays & UI Irregularities for EU Region](https://rewindex.com/company/new-relic/incidents/c8379n2pwgx5.md) | minor | 2020-04-21 23:55 UTC | 2020-04-22 00:03 UTC | 8 min | resolved |
| [Irregularities with Logs and Metrics](https://rewindex.com/company/new-relic/incidents/bw3xmzsn358g.md) | none | 2020-04-29 16:30 UTC | 2020-04-29 16:30 UTC | 0 min | resolved |
| [Errors/Lag in APM, Browser, Mobile, & API endpoints](https://rewindex.com/company/new-relic/incidents/rfpgfbj4n342.md) | minor | 2020-04-30 18:39 UTC | 2020-04-30 19:24 UTC | 45 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Scheduled Maintenance April 19th 5:00 AM to 9:00 AM (UTC)](https://rewindex.com/company/new-relic/incidents/jjswg6zqjrnk.md) | maintenance | 2020-04-19 05:00 UTC | 2020-04-19 09:00 UTC | 4.0 h | resolved |

## Cite this

New Relic posted 10 status incidents in April 2020 (0 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/new-relic/2020/04
- Citation: New Relic, “New Relic in April 2020” (2020-04-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/new-relic/2020/04 (CC BY 4.0).
- Markdown link: `[New Relic: New Relic in April 2020 (2020-04-01)](https://rewindex.com/company/new-relic/2020/04)`


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Canonical: https://rewindex.com/company/new-relic/2020/04 · Markdown: https://rewindex.com/company/new-relic/2020/04.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:34:53.124Z