# Netlify: Agent Runner failures on new projects

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2026-05-05 20:53 UTC · Resolved: 2026-05-05 23:12 UTC · Duration: 2.3 h
- Updates: 3 · Affected components: Agent Runners
- [Vendor status page: https://stspg.io/jpl42nttxf6s](https://stspg.io/jpl42nttxf6s)
- [Company: Netlify](https://rewindex.com/company/netlify.md)

## Summary

Netlify reported a critical Agent Runners outage affecting builds for some newly created projects, starting 2026-05-05 20:53 UTC and lasting 2 h 19 min. A fix was implemented by 2026-05-05 21:58 UTC, and the incident was resolved at 2026-05-05 23:12 UTC. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-05-05 20:53 UTC: We are investigating increased Agent Runner failures affecting builds for some newly created projects. We will share updates as we learn more.
- **monitoring** 2026-05-05 21:58 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-05-05 23:12 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-05-05 20:53 UTC: [Critical incident: Agent Runner failures on new projects](https://rewindex.com/change/ic970846886d88b.md)


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Canonical: https://rewindex.com/company/netlify/incidents/qq4vfhmjht8h · Markdown: https://rewindex.com/company/netlify/incidents/qq4vfhmjht8h.md · JSON: https://rewindex.com/api/v1/companies/netlify/incidents/qq4vfhmjht8h · Generated 2026-10-18T11:30:02.999Z