# Netlify: Intermittent DNS Connectivity Issues in LATAM

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-08-07 02:56 UTC · Resolved: 2025-08-07 19:03 UTC · Duration: 16 h
- Updates: 1
- [Vendor status page: https://www.netlifystatus.com/incidents/91lsd98z58lg](https://www.netlifystatus.com/incidents/91lsd98z58lg)
- [Company: Netlify](https://rewindex.com/company/netlify.md)

## Timeline of updates

- **resolved** 2025-08-07 19:03 UTC: Some users experienced regional DNS resolution issues due to a third-party network provider outside our control. Throughout the incident, our servers remained fully operational and continued serving web traffic without interruption. We have not received any new reports and believe the issue has been resolved. Based on this and the external nature of the root cause, we are now closing this incident. If you continue to experience DNS-related problems, we recommend updating your DNS settings to use a public DNS service such as: 8.8.8.8 8.8.4.4 Thank you for your understanding

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/netlify/incidents/91lsd98z58lg · Markdown: https://rewindex.com/company/netlify/incidents/91lsd98z58lg.md · JSON: https://rewindex.com/api/v1/companies/netlify/incidents/91lsd98z58lg · Generated 2026-10-18T10:38:40.182Z