# Netlify: Agent Runner failures

- Impact (vendor’s label): major
- Status: resolved · edited after publishing
- Started: 2026-10-20 07:47 UTC · Resolved: 2026-10-20 08:55 UTC · Duration: 1.1 h
- Updates: 3 · Affected components: Agent Runners
- [Vendor status page: https://stspg.io/rwlpc51rylc7](https://stspg.io/rwlpc51rylc7)
- [Company: Netlify](https://rewindex.com/company/netlify.md)

## Part of an outage event

- [Google Cloud europe-west2 outage, Oct 20, 2026: 19 vendors, 19 incidents](https://rewindex.com/events/2026-10-20-google-cloud-europe-west2)
- This incident started in the same window without naming Google Cloud (timing only, not evidence of a link). (timing only, posted +1 h 39 min vs Google Cloud’s own post)

```mermaid
flowchart LR
  root["Google Cloud europe-west2<br/>posted 06:08 UTC"]:::root
  before["Posted before Google Cloud did<br/>1 vendor, 1 blamed Google Cloud<br/>JFrog"]:::blames
  root --> before
  h1["Within an hour<br/>4 vendors, 4 blamed Google Cloud<br/>Aiven, Northflank, Elastic Cloud, dbt Labs"]:::blames
  root --> h1
  h4["1 to 4 hours later<br/>4 vendors, 4 blamed Google Cloud<br/>MongoDB Atlas, Sourcegraph, CockroachDB, ClickHouse Cloud"]:::blames
  root --> h4
  later["Later<br/>2 vendors, 1 blamed Google Cloud<br/>Grafana Cloud, Confluent"]:::blames
  root --> later
  me["Netlify (this incident)<br/>posted +1 h 39 min"]:::me
  root -.->|"same window"| me
```

_Detected automatically from incidents that started together and named the same provider; a link means one incident named another vendor, not a confirmed cause._

## Summary

Netlify reported increased Agent Runner failures affecting Agent Runners, with major impact, starting at 2026-10-20 07:47 UTC. The incident was still open when archived, with 0 min elapsed at the last update; Netlify was investigating and had not stated a cause or fix. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-10-20 07:47 UTC: We are investigating increased Agent Runner failures. We will share updates as we learn more.
- **monitoring** 2026-10-20 08:04 UTC: We are monitoring the incident.
- **resolved** 2026-10-20 08:55 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-10-20 07:47 UTC: [Major incident: Agent Runner failures](https://rewindex.com/change/ie80d91e58efc46.md)
- 2026-10-20 08:13 UTC: [Incident updated: Agent Runner failures](https://rewindex.com/change/r2df36cb796c526.md)
- 2026-10-20 09:03 UTC: [Incident updated: Agent Runner failures](https://rewindex.com/change/re6631b96b8ba93.md)


---
Canonical: https://rewindex.com/company/netlify/incidents/7h2rmcz3h5gf · Markdown: https://rewindex.com/company/netlify/incidents/7h2rmcz3h5gf.md · JSON: https://rewindex.com/api/v1/companies/netlify/incidents/7h2rmcz3h5gf · Generated 2026-10-21T01:20:58.622Z