# Netlify: Errors accessing Netlify-hosted sites

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-09-21 15:12 UTC · Resolved: 2026-09-21 16:37 UTC · Duration: 1.4 h
- Updates: 5 · Affected components: High-Performance Edge Network, Standard Edge Network
- [Vendor status page: https://stspg.io/dg78fdxlmwr9](https://stspg.io/dg78fdxlmwr9)
- [Company: Netlify](https://rewindex.com/company/netlify.md)

## Summary

Netlify reported a major outage affecting access to Netlify-hosted sites on the High-Performance Edge Network and Standard Edge Network; customers could also experience issues accessing the Netlify application and its features. It started at 2026-09-21 15:12 UTC and was resolved at 2026-09-21 16:37 UTC, lasting 1 h 24 min. Netlify reported implementing a fix. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-09-21 15:12 UTC: We are investigating reports of errors affecting access to Netlify-hosted sites. Our engineering team is actively investigating the issue. We will provide additional updates as more information becomes available.
- **investigating** 2026-09-21 15:30 UTC: We are continuing to investigate this issue. Customers may also experience issues accessing the Netlify application and its features.
- **identified** 2026-09-21 15:45 UTC: We have identified the issue and are working to restore normal service. We will provide another update as more information becomes available.
- **monitoring** 2026-09-21 15:52 UTC: A fix has been implemented and we are monitoring the results. We will provide another update as we continue to monitor recovery.
- **resolved** 2026-09-21 16:37 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-09-21 15:12 UTC: [Major incident: Errors accessing Netlify-hosted sites](https://rewindex.com/change/i0f721dea9623f6.md)


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Canonical: https://rewindex.com/company/netlify/incidents/51xt0pq7tgl5 · Markdown: https://rewindex.com/company/netlify/incidents/51xt0pq7tgl5.md · JSON: https://rewindex.com/api/v1/companies/netlify/incidents/51xt0pq7tgl5 · Generated 2026-10-18T12:22:11.367Z