# Netlify: Latency in API & Builds

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-05-11 13:36 UTC · Resolved: 2026-05-11 15:27 UTC · Duration: 1.9 h
- Updates: 6 · Affected components: API, Build Pipeline
- [Vendor status page: https://stspg.io/nwh4yvmr3kqk](https://stspg.io/nwh4yvmr3kqk)
- [Company: Netlify](https://rewindex.com/company/netlify.md)

## Summary

Netlify reported a major incident causing increased latency in its API and Build Pipeline from 2026-05-11 13:36 UTC to 2026-05-11 15:27 UTC, lasting 1 h 51 min. Fixes were implemented and monitored before resolution; customers could experience slower API responses and builds during this period. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-05-11 13:36 UTC: We are currently experiencing increased latency in our API and builds. We are investigating the source.
- **monitoring** 2026-05-11 13:47 UTC: A fix has been implemented and we are monitoring the results.
- **identified** 2026-05-11 14:10 UTC: We have identified other causes of this latency, and are continuing to work on resolutions.
- **monitoring** 2026-05-11 14:47 UTC: We are monitoring the results of our fix.
- **monitoring** 2026-05-11 15:19 UTC: We are continuing to monitor for any further issues.
- **resolved** 2026-05-11 15:27 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-05-11 13:36 UTC: [Major incident: Latency in API & Builds](https://rewindex.com/change/ie8b370d139e8a1.md)


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Canonical: https://rewindex.com/company/netlify/incidents/26zs66kvk4bd · Markdown: https://rewindex.com/company/netlify/incidents/26zs66kvk4bd.md · JSON: https://rewindex.com/api/v1/companies/netlify/incidents/26zs66kvk4bd · Generated 2026-10-18T12:32:34.224Z