# Neon: ES-2303481

- Impact (vendor’s label): major
- Status: resolved · edited after publishing
- Started: 2026-10-21 18:22 UTC · Resolved: 2026-10-21 19:56 UTC · Duration: 1.6 h
- Updates: 3 · Affected components: Console Frontend
- [Vendor status page: https://neonstatus.com/pages/incident/6878fc85709daa75be6c7e3c/6ad902e5f5a56204dcfc5ec5](https://neonstatus.com/pages/incident/6878fc85709daa75be6c7e3c/6ad902e5f5a56204dcfc5ec5)
- [Company: Neon](https://rewindex.com/company/neon.md)

## Timeline of updates

- **investigating** 2026-10-21 18:22 UTC _(edited after publishing)_: We are investigating an issue with the Console Monitoring Page starting around 17:20 UTC. Monitoring data may be delayed. Data from before 17:20 UTC should still be available.
- **monitoring** 2026-10-21 19:40 UTC: Between 17:20 UTC and 18:42 UTC October 21 2026, an issue with Console Monitoring may have led to delayed or missing monitoring data. A fix has been applied as of 18:42 UTC.
- **resolved** 2026-10-21 19:56 UTC: Between 17:20 UTC and 18:42 UTC October 21 2026, an issue with Console Monitoring may have led to delayed or missing monitoring data. This issue is now resolved.

## Rewindex changes for this incident

- 2026-10-21 18:22 UTC: [Major incident: ES-2303481](https://rewindex.com/change/iacf14e9c91d7ae.md)
- 2026-10-21 18:33 UTC: [Incident silently edited: ES-2303481](https://rewindex.com/change/r45dbaaa6f7c829.md)
- 2026-10-21 19:43 UTC: [Incident updated: ES-2303481](https://rewindex.com/change/r0ff8ca85d8d07d.md)
- 2026-10-21 20:03 UTC: [Incident updated: ES-2303481](https://rewindex.com/change/r6c6bd22cf7544a.md)


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Canonical: https://rewindex.com/company/neon/incidents/6ad902e5f5a56204dcfc5ec5 · Markdown: https://rewindex.com/company/neon/incidents/6ad902e5f5a56204dcfc5ec5.md · JSON: https://rewindex.com/api/v1/companies/neon/incidents/6ad902e5f5a56204dcfc5ec5 · Generated 2026-10-21T23:43:11.854Z