# Neon: Issue with project or branch operations in eu-central-1

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-06-01 11:24 UTC · Resolved: 2026-06-01 12:16 UTC · Duration: 52 min
- Updates: 4 · Affected components: Project/Branch Operations
- [Vendor status page: https://neonstatus.com/pages/incident/6878fc85709daa75be6c7e3c/6a1d6be963d929057312cf97](https://neonstatus.com/pages/incident/6878fc85709daa75be6c7e3c/6a1d6be963d929057312cf97)
- [Company: Neon](https://rewindex.com/company/neon.md)

## Timeline of updates

- **investigating** 2026-06-01 11:24 UTC: Starting at approximately at 10:30 UTC June 01, 2026, customers in eu-central-1 region may experience failures while creating or deleting branches, or projects, connections to new database created might be affected. Existing database connectivity remains unaffected. We are actively investigating the issue. Further updates will be provided within the next hour, or as events warrant.
- **investigating** 2026-06-01 11:27 UTC: Starting at approximately at 10:30 UTC June 01, 2026, customers in eu-central-1 region may experience failures while creating or deleting branches, or projects, connections to new database created might be affected. Existing database connectivity remains unaffected. We are actively investigating the issue. Further updates will be provided within the next hour, or as events warrant.
- **monitoring** 2026-06-01 11:45 UTC: Between 10:30 UTC and 11:10 UTC June 01, 2026, customers in eu-central-1 region may have experienced failures while creating or deleting branches, or projects, connections to new database created might have been affected. Existing database connectivity remained unaffected. The issue has been mitigated. We will continue to monitor the platform and confirm resolution. Further updates will be provided within the next hour, or as events warrant.
- **resolved** 2026-06-01 12:16 UTC: Between 10:30 UTC and 11:10 UTC June 01, 2026, customers may have experienced failures while creating or deleting branches, or projects, connections to new database created might have been affected. Existing database connectivity remained unaffected. The issue has been fully resolved, and all services are operating normally. We apologize for any inconvenience. If you require further details, please submit a support ticket.

## Rewindex changes for this incident

- 2026-06-01 11:24 UTC: [Major incident: Issue with project or branch operations in eu-central-1](https://rewindex.com/change/ib524cf3a11442f.md)


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Canonical: https://rewindex.com/company/neon/incidents/6a1d6be963d929057312cf97 · Markdown: https://rewindex.com/company/neon/incidents/6a1d6be963d929057312cf97.md · JSON: https://rewindex.com/api/v1/companies/neon/incidents/6a1d6be963d929057312cf97 · Generated 2026-10-18T12:41:06.863Z