# Neon: ES-1760167

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-03-03 00:52 UTC · Resolved: 2026-03-03 01:53 UTC · Duration: 1.0 h
- Updates: 2 · Affected components: Database Connectivity
- [Vendor status page: https://neonstatus.com/pages/incident/6878fc85709daa75be6c7e3c/69a630bd57b5f1057a5001d5](https://neonstatus.com/pages/incident/6878fc85709daa75be6c7e3c/69a630bd57b5f1057a5001d5)
- [Company: Neon](https://rewindex.com/company/neon.md)

## Timeline of updates

- **monitoring** 2026-03-03 00:52 UTC: Between 00:05 UTC and 00:40 UTC March 3 2026, Some databases in us-east-2 experienced increased cold-start times. The issue is now mitigated. We will continue to monitor the platform.
- **resolved** 2026-03-03 01:53 UTC: Between 00:05 UTC and 00:40 UTC March 03, 2026, some databases in us-east-2 experienced increased cold-start times. This issue is now closed. We apologize for any inconvenience.

## Rewindex changes for this incident

- 2026-03-03 00:52 UTC: [Major incident: ES-1760167](https://rewindex.com/change/i6c233ccc846fab.md)


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Canonical: https://rewindex.com/company/neon/incidents/69a630bd57b5f1057a5001d5 · Markdown: https://rewindex.com/company/neon/incidents/69a630bd57b5f1057a5001d5.md · JSON: https://rewindex.com/api/v1/companies/neon/incidents/69a630bd57b5f1057a5001d5 · Generated 2026-10-18T10:42:17.276Z