# Neon: Connection latency in EU Central 1

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-02-11 13:53 UTC · Resolved: 2026-02-11 18:53 UTC · Duration: 5.0 h
- Updates: 5 · Affected components: Database Connectivity
- [Vendor status page: https://neonstatus.com/pages/incident/6878fc85709daa75be6c7e3c/698c89c636e90305a185c0cf](https://neonstatus.com/pages/incident/6878fc85709daa75be6c7e3c/698c89c636e90305a185c0cf)
- [Company: Neon](https://rewindex.com/company/neon.md)

## Timeline of updates

- **investigating** 2026-02-11 13:53 UTC: Starting at approximately 13:00 UTC February 11, 2026, customers may experience failures or delays in database connectivity. We are actively investigating the issue. Further updates will be provided within the next hour, or as events warrant.
- **investigating** 2026-02-11 17:04 UTC: Starting at approximately 13:00 UTC February 11, 2026, customers may experience failures or delays in database connectivity. We are actively investigating the issue. Further updates will be provided within the next hour, or as events warrant.
- **identified** 2026-02-11 17:35 UTC: Starting at approximately 13:00 UTC February 11, 2026, customers may experience failures or delays in database connectivity. The cause of the issue has been identified, and remediations are being applied. Further updates will be provided within the next hour, or as events warrant.
- **monitoring** 2026-02-11 18:15 UTC: Between 13:00 UTC and 17:30 UTC February 11, 2026, customers may have experienced failures or delays in database connectivity. The issue has been mitigated. We will continue to monitor the platform and confirm resolution. Further updates will be provided within the next hour, or as events warrant.
- **resolved** 2026-02-11 18:53 UTC: Between 13:00 UTC and 17:30 UTC February 11, 2026, customers may have experienced failures or delays in database connectivity. The issue has been fully resolved. All affected components are operating normally again.


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Canonical: https://rewindex.com/company/neon/incidents/698c89c636e90305a185c0cf · Markdown: https://rewindex.com/company/neon/incidents/698c89c636e90305a185c0cf.md · JSON: https://rewindex.com/api/v1/companies/neon/incidents/698c89c636e90305a185c0cf · Generated 2026-10-18T12:41:29.637Z