# Neon: Neon API and http requests connection issues

- Impact (vendor’s label): major
- Status: resolved
- Started: 2025-10-30 09:59 UTC · Resolved: 2025-10-30 12:02 UTC · Duration: 2.0 h
- Updates: 2 · Affected components: Console API, Database Connectivity
- [Vendor status page: https://neonstatus.com/pages/incident/6878fc85709daa75be6c7e3c/690d3c779871b0059aefa3fc](https://neonstatus.com/pages/incident/6878fc85709daa75be6c7e3c/690d3c779871b0059aefa3fc)
- [Company: Neon](https://rewindex.com/company/neon.md)

## Timeline of updates

- **investigating** 2025-10-30 09:59 UTC: Investigating: (09:59) We are aware of the issue and are investigating the scope, root cause, and potential mitigations. Identified: (10:43) We have identified the underlying cause of this incident and are actively working to implement a resolution. Our team is committed to resolving this issue as quickly as possible to minimize any further impact. Monitoring: (11:23) The issue is mitigated and we are continuing to monitor the situation. Monitoring: (11:24) The issue is mitigated and we are continuing to monitor the situation.
- **resolved** 2025-10-30 12:02 UTC: The issue has been fully resolved. All affected components are operating normally again.

## Rewindex changes for this incident

- 2025-10-30 09:59 UTC: [Major incident: Neon API and http requests connection issues](https://rewindex.com/change/ie7ac9926e3f2b1.md)


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Canonical: https://rewindex.com/company/neon/incidents/690d3c779871b0059aefa3fc · Markdown: https://rewindex.com/company/neon/incidents/690d3c779871b0059aefa3fc.md · JSON: https://rewindex.com/api/v1/companies/neon/incidents/690d3c779871b0059aefa3fc · Generated 2026-10-18T11:28:57.611Z