# Neon in May 2025: incidents, uptime and changes

> Neon in May 2025: 5 incidents on its status page (5 major or critical), 96.70% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Neon’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/neon/2025/05
Last updated: 2025-06-01T00:00:00Z

- Incidents posted: 5 (major/critical: 5) · Maintenance: 0
- By vendor impact label: major 5
- Uptime (vendor-reported): 96.70% free of major/critical incidents, 96.70% free of any incident; outage time 12 h 9 min, incident time 12 h 9 min (partial month)
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: none · Next: [June 2025](https://rewindex.com/company/neon/2025/06.md) · [All months](https://rewindex.com/company/neon/reports.md) · [Neon](https://rewindex.com/company/neon.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Stuck Start Compute Operations](https://rewindex.com/company/neon/incidents/690d3c9c945e7e0587007034.md) | major | 2025-05-16 15:01 UTC | 2025-05-16 19:11 UTC | 4.2 h | resolved |
| [Operations timing out in us-east-1](https://rewindex.com/company/neon/incidents/690d3c9a9f4563058f801289.md) | major | 2025-05-18 16:03 UTC | 2025-05-18 16:11 UTC | 8 min | resolved |
| [Database startups are delayed in us-east-1](https://rewindex.com/company/neon/incidents/690d3c999f4563058f801285.md) | major | 2025-05-19 13:38 UTC | 2025-05-19 18:55 UTC | 5.3 h | resolved |
| [Vercel marketplace login doesn't work](https://rewindex.com/company/neon/incidents/690d3c97ac9f8e059cb3a3b0.md) | major | 2025-05-22 18:48 UTC | 2025-05-22 19:49 UTC | 1.0 h | resolved |
| [high API latency in us-west-2](https://rewindex.com/company/neon/incidents/690d3c96945e7e0587007030.md) | major | 2025-05-30 15:28 UTC | 2025-05-30 17:01 UTC | 1.6 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Stuck Start Compute Operations](https://rewindex.com/company/neon/incidents/690d3c9c945e7e0587007034.md) | major | 2025-05-16 15:01 UTC | 2025-05-16 19:11 UTC | 4.2 h | resolved |
| [Operations timing out in us-east-1](https://rewindex.com/company/neon/incidents/690d3c9a9f4563058f801289.md) | major | 2025-05-18 16:03 UTC | 2025-05-18 16:11 UTC | 8 min | resolved |
| [Database startups are delayed in us-east-1](https://rewindex.com/company/neon/incidents/690d3c999f4563058f801285.md) | major | 2025-05-19 13:38 UTC | 2025-05-19 18:55 UTC | 5.3 h | resolved |
| [Vercel marketplace login doesn't work](https://rewindex.com/company/neon/incidents/690d3c97ac9f8e059cb3a3b0.md) | major | 2025-05-22 18:48 UTC | 2025-05-22 19:49 UTC | 1.0 h | resolved |
| [high API latency in us-west-2](https://rewindex.com/company/neon/incidents/690d3c96945e7e0587007030.md) | major | 2025-05-30 15:28 UTC | 2025-05-30 17:01 UTC | 1.6 h | resolved |

## Cite this

Neon posted 5 status incidents in May 2025 (5 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/neon/2025/05
- Citation: Neon, “Neon in May 2025” (2025-05-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/neon/2025/05 (CC BY 4.0).
- Markdown link: `[Neon: Neon in May 2025 (2025-05-01)](https://rewindex.com/company/neon/2025/05)`


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Canonical: https://rewindex.com/company/neon/2025/05 · Markdown: https://rewindex.com/company/neon/2025/05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:47:55.209Z