# Nebius: Compute Cloud: disk images and snapshots partial unavailability

> Nebius status incident “Compute Cloud: disk images and snapshots partial unavailability” on 2026-10-28: impact major (vendor’s label), 6.9 h, 7 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/nebius/incidents/gxycrfb5xxy8
Last updated: 2026-10-31T15:13:25Z

- Impact (vendor’s label): major
- Status: resolved · edited after publishing
- Started: 2026-10-28 11:00 UTC · Resolved: 2026-10-28 17:54 UTC · Duration: 6.9 h
- Updates: 7 · Affected components: Compute Cloud, Compute Cloud, Compute Cloud, Compute Cloud, Compute Cloud, Compute Cloud, Compute Cloud, Compute Cloud, Compute Cloud, EU-NORTH1 - Compute Cloud, EU-NORTH2 - Compute Cloud, EU-SOUTH1 - Compute Cloud, EU-WEST1 - Compute Cloud, EU-WEST2 - Compute Cloud, ME-WEST1 - Compute Cloud, UK-SOUTH1 - Compute Cloud, US-CENTRAL1 - Compute Cloud, US-NORTH1 - Compute Cloud
- [Vendor status page: https://status.nebius.com/incidents/gxycrfb5xxy8](https://status.nebius.com/incidents/gxycrfb5xxy8)
- [Company: Nebius](https://rewindex.com/company/nebius.md)

## Timeline of updates

- **identified** 2026-10-28 11:00 UTC _(edited after publishing)_: Currently following operations are stuck or failing in some regions: - Creation of new images and snapshots - Creation of new disks from existing images and snapshots; - Creation of VM with managed disks with image or snapshot source - Hotplug of managed disk with image or snapshot source We have identified a loss of network connectivity to the eu-north2 region as the cause and are working to restore it.
- **identified** 2026-10-28 13:42 UTC: We are continuing to work on a fix for this issue.
- **identified** 2026-10-28 13:47 UTC: We are continuing to work on a fix for this issue.
- **identified** 2026-10-28 13:49 UTC: We are continuing to work on a fix for this issue.
- **identified** 2026-10-28 13:49 UTC: We are continuing to work on a fix for this issue.
- **monitoring** 2026-10-28 17:38 UTC: The fix has been applied. Tasks are processed. We continue to monitor the accumulated queue and will consider incident resolved once the queue is processed.
- **resolved** 2026-10-28 17:54 UTC: The incident has been resolved

## Rewindex changes for this incident

- 2026-10-28 11:00 UTC: [Major incident: Compute Cloud: virtual machines with managed disks fail to start](https://rewindex.com/change/i2bd72303f617bd.md)
- 2026-10-28 14:04 UTC: [Incident updated: Compute Cloud: virtual machines with managed disks fail to start](https://rewindex.com/change/r1bbe4dbb2848ff.md)
- 2026-10-28 16:44 UTC: [Incident silently edited: Compute Cloud: disk images and snapshots partial unavailability](https://rewindex.com/change/r5296f5eefcded4.md)
- 2026-10-28 17:54 UTC: [Incident updated: Compute Cloud: disk images and snapshots partial unavailability](https://rewindex.com/change/r5a1da432841405.md)
- 2026-10-28 18:24 UTC: [Incident updated: Compute Cloud: disk images and snapshots partial unavailability](https://rewindex.com/change/r0cc73497474586.md)


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Canonical: https://rewindex.com/company/nebius/incidents/gxycrfb5xxy8 · Markdown: https://rewindex.com/company/nebius/incidents/gxycrfb5xxy8.md · JSON: https://rewindex.com/api/v1/companies/nebius/incidents/gxycrfb5xxy8 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-10-31T15:13:25.353Z