# Mux: Live Stream Disruptions

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-07-08 17:29 UTC · Resolved: 2026-07-09 14:02 UTC · Duration: 21 h
- Updates: 5 · Affected components: Mux Video - Live
- [Vendor status page: https://stspg.io/1ckt912gkq67](https://stspg.io/1ckt912gkq67)
- [Company: Mux](https://rewindex.com/company/mux.md)

## Summary

Mux reported a major disruption to Mux Video - Live, with some viewers experiencing dropped or interrupted live streams. The incident started at 2026-07-08 17:29 UTC and was resolved at 2026-07-09 14:02 UTC, lasting 20 h 32 min. Mux identified an underlying infrastructure issue and implemented a fix before monitoring results. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-07-08 17:29 UTC: We are investigating an issue affecting live streams. Some viewers may experience dropped or interrupted live streams. Our team has identified the underlying infrastructure issue and is actively working on a resolution. We will provide updates as more information becomes available.
- **identified** 2026-07-08 17:43 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2026-07-08 19:57 UTC: A fix has been implemented and we are monitoring the results.
- **monitoring** 2026-07-08 19:57 UTC: We are continuing to monitor for any further issues.
- **resolved** 2026-07-09 14:02 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-07-08 17:29 UTC: [Major incident: Live Stream Disruptions](https://rewindex.com/change/i662c7811abb867.md)


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Canonical: https://rewindex.com/company/mux/incidents/sv3bkjr5619h · Markdown: https://rewindex.com/company/mux/incidents/sv3bkjr5619h.md · JSON: https://rewindex.com/api/v1/companies/mux/incidents/sv3bkjr5619h · Generated 2026-10-18T13:49:12.455Z