# Mux: Partial Data Collection Outage

> Mux status incident “Partial Data Collection Outage” on 2020-02-10: impact minor (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/mux/incidents/qf44rfb3zt9q
Last updated: 2020-02-10T18:30:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-02-10 18:30 UTC · Resolved: 2020-02-10 18:30 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.mux.com/incidents/qf44rfb3zt9q](https://status.mux.com/incidents/qf44rfb3zt9q)
- [Company: Mux](https://rewindex.com/company/mux.md)

## Timeline of updates

- **resolved** 2020-02-10 18:30 UTC: From 18:54 UTC to 18:56 UTC Mux Data experienced a partial data collection outage for a subset of customers. Not all customers were affected, and not all data was lost during this time. You may have experienced a sudden drop in CCV within the real-time dashboard, and potentially rise in Exits Before Video Start (as beacons were not able to be collected properly). The issue was resolved as of 18:56 UTC. You may have seen the CCV count in the real-time dashboard artificially lower for a little while longer, but should be correct now.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Mux, started 2020-02-10 18:30 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/mux/incidents/qf44rfb3zt9q
- Citation: Mux, “Partial Data Collection Outage” (2020-02-10 18:30 UTC). Archived by Rewindex: https://rewindex.com/company/mux/incidents/qf44rfb3zt9q (CC BY 4.0).
- Markdown link: `[Mux: Partial Data Collection Outage (2020-02-10)](https://rewindex.com/company/mux/incidents/qf44rfb3zt9q)`


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Canonical: https://rewindex.com/company/mux/incidents/qf44rfb3zt9q · Markdown: https://rewindex.com/company/mux/incidents/qf44rfb3zt9q.md · JSON: https://rewindex.com/api/v1/companies/mux/incidents/qf44rfb3zt9q · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:13:10.477Z