# Mux: Issue with some Static Rendition and Master Access MP4s

> Mux status incident “Issue with some Static Rendition and Master Access MP4s” on 2020-05-12: impact minor (vendor’s label), 28 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/mux/incidents/pt27lzbcz37p
Last updated: 2020-05-13T19:43:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-05-12 15:25 UTC · Resolved: 2020-05-13 19:43 UTC · Duration: 28 h
- Updates: 1
- [Vendor status page: https://status.mux.com/incidents/pt27lzbcz37p](https://status.mux.com/incidents/pt27lzbcz37p)
- [Company: Mux](https://rewindex.com/company/mux.md)

## Timeline of updates

- **resolved** 2020-05-13 19:43 UTC: A fix has been implement for previously-erroring MP4 URLs, and all URLs for Static Renditions and Master Access MP4s should work.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Mux, started 2020-05-12 15:25 UTC, resolved after 28 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/mux/incidents/pt27lzbcz37p
- Citation: Mux, “Issue with some Static Rendition and Master Access MP4s” (2020-05-12 15:25 UTC). Archived by Rewindex: https://rewindex.com/company/mux/incidents/pt27lzbcz37p (CC BY 4.0).
- Markdown link: `[Mux: Issue with some Static Rendition and Master Access MP4s (2020-05-12)](https://rewindex.com/company/mux/incidents/pt27lzbcz37p)`


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Canonical: https://rewindex.com/company/mux/incidents/pt27lzbcz37p · Markdown: https://rewindex.com/company/mux/incidents/pt27lzbcz37p.md · JSON: https://rewindex.com/api/v1/companies/mux/incidents/pt27lzbcz37p · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:19:09.395Z