# Mux: Mux Data Pipeline Latency for EU Customers

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-04-28 16:05 UTC · Resolved: 2026-04-28 17:33 UTC · Duration: 1.5 h
- Updates: 3 · Affected components: Mux Data - Data Collection
- [Vendor status page: https://stspg.io/cxdfh9zh81q6](https://stspg.io/cxdfh9zh81q6)
- [Company: Mux](https://rewindex.com/company/mux.md)

## Timeline of updates

- **investigating** 2026-04-28 16:05 UTC: We are seeing some latency in both Monitoring and Historical views starting 15:53 UTC for EU customers and are currently investigating
- **monitoring** 2026-04-28 16:22 UTC: We are monitoring for additional latency. EU saw elevated latency 15:50 UTC to 16:04 UTC. Monitoring data was inaccurate during that window and views were delayed. No data was lost.
- **resolved** 2026-04-28 17:33 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/mux/incidents/gj1ng075510h · Markdown: https://rewindex.com/company/mux/incidents/gj1ng075510h.md · JSON: https://rewindex.com/api/v1/companies/mux/incidents/gj1ng075510h · Generated 2026-10-18T11:45:14.754Z