# Mux: Errors when accessing the real-time dashboard

> Mux status incident “Errors when accessing the real-time dashboard” on 2022-01-31: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/mux/incidents/g4m2w74rxgqc
Last updated: 2022-01-31T18:26:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2022-01-31 18:26 UTC · Resolved: 2022-01-31 18:26 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.mux.com/incidents/g4m2w74rxgqc](https://status.mux.com/incidents/g4m2w74rxgqc)
- [Company: Mux](https://rewindex.com/company/mux.md)

## Timeline of updates

- **resolved** 2022-01-31 18:26 UTC: From 17:45 UTC to 18:11 UTC, some users were unable to to access the real-time dashboard, and would have seen a message saying that incorrectly stated they needed to upgrade their subscription. This has now been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Mux, started 2022-01-31 18:26 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/mux/incidents/g4m2w74rxgqc
- Citation: Mux, “Errors when accessing the real-time dashboard” (2022-01-31 18:26 UTC). Archived by Rewindex: https://rewindex.com/company/mux/incidents/g4m2w74rxgqc (CC BY 4.0).
- Markdown link: `[Mux: Errors when accessing the real-time dashboard (2022-01-31)](https://rewindex.com/company/mux/incidents/g4m2w74rxgqc)`


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Canonical: https://rewindex.com/company/mux/incidents/g4m2w74rxgqc · Markdown: https://rewindex.com/company/mux/incidents/g4m2w74rxgqc.md · JSON: https://rewindex.com/api/v1/companies/mux/incidents/g4m2w74rxgqc · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:02:37.876Z