# Mux: Delays in some video processing tasks

> Mux status incident “Delays in some video processing tasks” on 2026-11-03: impact major (vendor’s label), 1.3 h, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/mux/incidents/7vpm5v4h0tgs
Last updated: 2026-11-03T19:04:47Z

- Impact (vendor’s label): major
- Status: resolved · edited after publishing
- Started: 2026-11-03 02:15 UTC · Resolved: 2026-11-03 03:31 UTC · Duration: 1.3 h
- Updates: 3 · Affected components: Mux Video - VOD
- [Vendor status page: https://status.mux.com/incidents/7vpm5v4h0tgs](https://status.mux.com/incidents/7vpm5v4h0tgs)
- [Company: Mux](https://rewindex.com/company/mux.md)

## Timeline of updates

- **identified** 2026-11-03 02:14 UTC: We are experiencing delays in some background video processing tasks. Video playback, live streaming, and new uploads are not affected. We have identified the cause and are remediating; delayed tasks will complete automatically and no action is needed.
- **monitoring** 2026-11-03 02:55 UTC: A fix has been implemented and we are monitoring.
- **resolved** 2026-11-03 03:31 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-11-03 02:15 UTC: [Major incident: Delays in some video processing tasks](https://rewindex.com/change/i0ab47d8acbda15.md)
- 2026-11-03 03:03 UTC: [Incident updated: Delays in some video processing tasks](https://rewindex.com/change/r42cca251d6acb4.md)
- 2026-11-03 03:33 UTC: [Incident updated: Delays in some video processing tasks](https://rewindex.com/change/r17e7e1cb999f75.md)


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Canonical: https://rewindex.com/company/mux/incidents/7vpm5v4h0tgs · Markdown: https://rewindex.com/company/mux/incidents/7vpm5v4h0tgs.md · JSON: https://rewindex.com/api/v1/companies/mux/incidents/7vpm5v4h0tgs · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-03T19:04:47.652Z