# Mux: Elevated errors going live

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-12-02 18:50 UTC · Resolved: 2025-12-02 21:06 UTC · Duration: 2.3 h
- Updates: 3 · Affected components: Mux Video - Live
- [Vendor status page: https://stspg.io/36gwkn15z9k0](https://stspg.io/36gwkn15z9k0)
- [Company: Mux](https://rewindex.com/company/mux.md)

## Timeline of updates

- **identified** 2025-12-02 18:50 UTC: Starting around 18:17:00 UTC on December 2nd, we noticed elevated error rates for people attempting to start new live streams. Our team has identified the issue and are working on a resolution.
- **monitoring** 2025-12-02 18:59 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2025-12-02 21:06 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/mux/incidents/6twstjz7xb80 · Markdown: https://rewindex.com/company/mux/incidents/6twstjz7xb80.md · JSON: https://rewindex.com/api/v1/companies/mux/incidents/6twstjz7xb80 · Generated 2026-10-18T12:36:24.990Z