# Mux: Elevated rebuffering and playback failures

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-05-06 16:36 UTC · Resolved: 2026-05-06 18:24 UTC · Duration: 1.8 h
- Updates: 4 · Affected components: Mux Video - VOD, Mux Video - Live
- [Vendor status page: https://stspg.io/6c8mkjsmkpwf](https://stspg.io/6c8mkjsmkpwf)
- [Company: Mux](https://rewindex.com/company/mux.md)

## Timeline of updates

- **investigating** 2026-05-06 16:36 UTC: We are currently investigating an issue where playback may experience elevated rebuffering rates and playback failures.
- **identified** 2026-05-06 16:41 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2026-05-06 17:42 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-05-06 18:24 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/mux/incidents/6gkdywqrt0by · Markdown: https://rewindex.com/company/mux/incidents/6gkdywqrt0by.md · JSON: https://rewindex.com/api/v1/companies/mux/incidents/6gkdywqrt0by · Generated 2026-10-18T09:58:40.918Z