# Mux: Partial loss in delivery usage data and billing data

> Mux status incident “Partial loss in delivery usage data and billing data” on 2024-11-15: impact minor (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/mux/incidents/2frtrypr09h3
Last updated: 2024-11-15T00:03:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-11-15 00:03 UTC · Resolved: 2024-11-15 00:03 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.mux.com/incidents/2frtrypr09h3](https://status.mux.com/incidents/2frtrypr09h3)
- [Company: Mux](https://rewindex.com/company/mux.md)

## Timeline of updates

- **resolved** 2024-11-15 00:03 UTC: There was a disruption in our ability to process a subset of delivery usage data that will reflect a reduced amount of delivered minutes from 15:18 until 17:40 UTC. Any minutes that were unable to be processed will not be billed. We apologize for any inconvenience.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Mux, started 2024-11-15 00:03 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/mux/incidents/2frtrypr09h3
- Citation: Mux, “Partial loss in delivery usage data and billing data” (2024-11-15 00:03 UTC). Archived by Rewindex: https://rewindex.com/company/mux/incidents/2frtrypr09h3 (CC BY 4.0).
- Markdown link: `[Mux: Partial loss in delivery usage data and billing data (2024-11-15)](https://rewindex.com/company/mux/incidents/2frtrypr09h3)`


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Canonical: https://rewindex.com/company/mux/incidents/2frtrypr09h3 · Markdown: https://rewindex.com/company/mux/incidents/2frtrypr09h3.md · JSON: https://rewindex.com/api/v1/companies/mux/incidents/2frtrypr09h3 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:58:25.765Z