# Mux: Increase in error rates for image delivery

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-11-20 17:44 UTC · Resolved: 2025-11-20 21:26 UTC · Duration: 3.7 h
- Updates: 3 · Affected components: Mux Video - VOD, Mux Video - Live
- [Vendor status page: https://stspg.io/42cc8h2bkgp2](https://stspg.io/42cc8h2bkgp2)
- [Company: Mux](https://rewindex.com/company/mux.md)

## Timeline of updates

- **identified** 2025-11-20 17:44 UTC: The team have identified an issue causing an increase in error rates for image delivery, and are working on a fix.
- **identified** 2025-11-20 18:54 UTC: The team is currently deploying a fix for this issue.
- **resolved** 2025-11-20 21:26 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/mux/incidents/1tr9ly69c64w · Markdown: https://rewindex.com/company/mux/incidents/1tr9ly69c64w.md · JSON: https://rewindex.com/api/v1/companies/mux/incidents/1tr9ly69c64w · Generated 2026-10-18T09:43:03.635Z