# Mux: Investigating Issues with Multi-Track Audio on Newly Ingested Assets

> Mux status incident “Investigating Issues with Multi-Track Audio on Newly Ingested Assets” on 2025-06-14: impact minor (vendor’s label), 4.4 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/mux/incidents/043f0486bgm4
Last updated: 2025-06-14T19:25:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-06-14 15:00 UTC · Resolved: 2025-06-14 19:25 UTC · Duration: 4.4 h
- Updates: 1
- [Vendor status page: https://status.mux.com/incidents/043f0486bgm4](https://status.mux.com/incidents/043f0486bgm4)
- [Company: Mux](https://rewindex.com/company/mux.md)

## Timeline of updates

- **resolved** 2025-06-14 19:25 UTC: The issue affecting multi-track audio on newly ingested assets has been fully resolved. All systems are operating normally. Assets that were ingested with multi-track audio between June 13 at 18:23 UTC and June 14 at 18:00 UTC are most likely to be impacted, though in certain scenarios, assets ingested prior to this window may also be affected. Impacted assets will require deleting and re-ingesting the additional audio tracks to restore proper functionality.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Mux, started 2025-06-14 15:00 UTC, resolved after 4.4 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/mux/incidents/043f0486bgm4
- Citation: Mux, “Investigating Issues with Multi-Track Audio on Newly Ingested Assets” (2025-06-14 15:00 UTC). Archived by Rewindex: https://rewindex.com/company/mux/incidents/043f0486bgm4 (CC BY 4.0).
- Markdown link: `[Mux: Investigating Issues with Multi-Track Audio on Newly Ingested Assets (2025-06-14)](https://rewindex.com/company/mux/incidents/043f0486bgm4)`


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Canonical: https://rewindex.com/company/mux/incidents/043f0486bgm4 · Markdown: https://rewindex.com/company/mux/incidents/043f0486bgm4.md · JSON: https://rewindex.com/api/v1/companies/mux/incidents/043f0486bgm4 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:08:10.433Z