# Mux in November 2020: incidents, uptime and changes

> Mux in November 2020: 6 incidents on its status page (4 major or critical), 99.11% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Mux’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/mux/2020/11
Last updated: 2020-12-01T00:00:00Z

- Incidents posted: 6 (major/critical: 4) · Maintenance: 1
- By vendor impact label: critical 1, major 3, minor 1, none 1
- Uptime (vendor-reported): 99.11% free of major/critical incidents, 98.55% free of any incident; outage time 6 h 21 min, incident time 10 h 25 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [October 2020](https://rewindex.com/company/mux/2020/10.md) · Next: [December 2020](https://rewindex.com/company/mux/2020/12.md) · [All months](https://rewindex.com/company/mux/reports.md) · [Mux](https://rewindex.com/company/mux.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Dashboard API unavailable](https://rewindex.com/company/mux/incidents/ggqvmlkwc75c.md) | critical | 2020-11-25 07:19 UTC | 2020-11-25 08:04 UTC | 45 min | resolved |
| [Partial Data Collection Outage due to DNS resolution failures](https://rewindex.com/company/mux/incidents/wgqbj09sv12q.md) | major | 2020-11-02 00:34 UTC | 2020-11-02 03:31 UTC | 3.0 h | resolved |
| [Increased re-buffering and error rates on live and on-demand streams.](https://rewindex.com/company/mux/incidents/0rjtvvw4yb7z.md) | major | 2020-11-17 15:11 UTC | 2020-11-17 16:20 UTC | 1.1 h | resolved |
| [Incomplete data in real-time dashboards for some customers](https://rewindex.com/company/mux/incidents/1s7sb99s394d.md) | major | 2020-11-20 04:18 UTC | 2020-11-20 05:48 UTC | 1.5 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Partial Data Collection Outage due to DNS resolution failures](https://rewindex.com/company/mux/incidents/wgqbj09sv12q.md) | major | 2020-11-02 00:34 UTC | 2020-11-02 03:31 UTC | 3.0 h | resolved |
| [Live Ingest Disconnects](https://rewindex.com/company/mux/incidents/z9vlc6vbglcx.md) | minor | 2020-11-17 02:42 UTC | 2020-11-17 06:46 UTC | 4.1 h | resolved |
| [Increased re-buffering and error rates on live and on-demand streams.](https://rewindex.com/company/mux/incidents/0rjtvvw4yb7z.md) | major | 2020-11-17 15:11 UTC | 2020-11-17 16:20 UTC | 1.1 h | resolved |
| [Errors loading scripts from src.litix.io](https://rewindex.com/company/mux/incidents/7b81t4chsqlc.md) | none | 2020-11-19 04:30 UTC | 2020-11-19 04:30 UTC | 0 min | resolved |
| [Incomplete data in real-time dashboards for some customers](https://rewindex.com/company/mux/incidents/1s7sb99s394d.md) | major | 2020-11-20 04:18 UTC | 2020-11-20 05:48 UTC | 1.5 h | resolved |
| [Dashboard API unavailable](https://rewindex.com/company/mux/incidents/ggqvmlkwc75c.md) | critical | 2020-11-25 07:19 UTC | 2020-11-25 08:04 UTC | 45 min | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Application Database Maintenance - 2020-11-13 01:00-03:00 UTC](https://rewindex.com/company/mux/incidents/zy00rq2847cq.md) | maintenance | 2020-11-13 01:00 UTC | 2020-11-13 02:25 UTC | 1.4 h | resolved |

## Cite this

Mux posted 6 status incidents in November 2020 (4 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/mux/2020/11
- Citation: Mux, “Mux in November 2020” (2020-11-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/mux/2020/11 (CC BY 4.0).
- Markdown link: `[Mux: Mux in November 2020 (2020-11-01)](https://rewindex.com/company/mux/2020/11)`


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Canonical: https://rewindex.com/company/mux/2020/11 · Markdown: https://rewindex.com/company/mux/2020/11.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:07:38.847Z