# Mux in February 2020: incidents, uptime and changes

> Mux in February 2020: 5 incidents on its status page (1 major or critical), 99.44% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Mux’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/mux/2020/02
Last updated: 2020-03-01T00:00:00Z

- Incidents posted: 5 (major/critical: 1) · Maintenance: 1
- By vendor impact label: major 1, minor 4
- Uptime (vendor-reported): 99.44% free of major/critical incidents, 98.05% free of any incident; outage time 3 h 51 min, incident time 13 h 33 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [January 2020](https://rewindex.com/company/mux/2020/01.md) · Next: [March 2020](https://rewindex.com/company/mux/2020/03.md) · [All months](https://rewindex.com/company/mux/reports.md) · [Mux](https://rewindex.com/company/mux.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Data missing from Real-Time Dashboards](https://rewindex.com/company/mux/incidents/htws9svwrp1m.md) | major | 2020-02-23 00:12 UTC | 2020-02-23 04:03 UTC | 3.9 h | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [Live stream playback through the Asset Playback ID degraded](https://rewindex.com/company/mux/incidents/fnz9mp7b7ytx.md) | minor | 2020-02-10 18:12 UTC | 2020-02-10 18:44 UTC | 32 min | resolved |
| [Partial Data Collection Outage](https://rewindex.com/company/mux/incidents/qf44rfb3zt9q.md) | minor | 2020-02-10 18:30 UTC | 2020-02-10 18:30 UTC | 0 min | resolved |
| [Data missing from Real-Time Dashboards](https://rewindex.com/company/mux/incidents/htws9svwrp1m.md) | major | 2020-02-23 00:12 UTC | 2020-02-23 04:03 UTC | 3.9 h | resolved |
| [Data delays in Real-Time dashboards](https://rewindex.com/company/mux/incidents/q0nt5w1cqgp0.md) | minor | 2020-02-24 00:20 UTC | 2020-02-24 06:07 UTC | 5.8 h | resolved |
| [Video Delivery Usage reporting incomplete data for times after 2020-02-21 13:00:00 UTC](https://rewindex.com/company/mux/incidents/hnpccmx6klhm.md) | minor | 2020-02-24 16:47 UTC | 2020-02-24 20:10 UTC | 3.4 h | resolved |

## Maintenance

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [\[Scheduled\] Dashboard and API Database Maintenance](https://rewindex.com/company/mux/incidents/lq81lb9f0hm4.md) | maintenance | 2020-02-02 00:00 UTC | 2020-02-02 00:49 UTC | 49 min | resolved |

## Cite this

Mux posted 5 status incidents in February 2020 (1 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/mux/2020/02
- Citation: Mux, “Mux in February 2020” (2020-02-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/mux/2020/02 (CC BY 4.0).
- Markdown link: `[Mux: Mux in February 2020 (2020-02-01)](https://rewindex.com/company/mux/2020/02)`


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Canonical: https://rewindex.com/company/mux/2020/02 · Markdown: https://rewindex.com/company/mux/2020/02.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:29:25.493Z