# Moonshot AI (Kimi) in May 2025: incidents, uptime and changes

> Moonshot AI (Kimi) in May 2025: 40 incidents on its status page (40 major or critical), 98.05% free of major or critical incidents (vendor-reported). From Rewindex’s archive of Moonshot AI (Kimi)’s status, pricing and policy pages.

Canonical: https://rewindex.com/company/moonshot-ai/2025/05
Last updated: 2025-06-01T00:00:00Z

- Incidents posted: 40 (major/critical: 40) · Maintenance: 0
- By vendor impact label: critical 40
- Uptime (vendor-reported): 98.05% free of major/critical incidents, 98.05% free of any incident; outage time 14 h 27 min, incident time 14 h 27 min
- Price changes: 0 · Pricing/legal/trust page changes: 0 · Deprecations: 0 · CVEs: 0
- Previous month: [April 2025](https://rewindex.com/company/moonshot-ai/2025/04.md) · Next: [June 2025](https://rewindex.com/company/moonshot-ai/2025/06.md) · [All months](https://rewindex.com/company/moonshot-ai/reports.md) · [Moonshot AI (Kimi)](https://rewindex.com/company/moonshot-ai.md)

_Uptime: Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours._

## Major and critical incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [微信小程序登录](https://rewindex.com/company/moonshot-ai/incidents/35z1lvspm14p.md) | critical | 2025-05-01 10:28 UTC | 2025-05-01 13:18 UTC | 2.8 h | resolved |
| [微信小程序登录](https://rewindex.com/company/moonshot-ai/incidents/bp1zcl530zjd.md) | critical | 2025-05-01 11:29 UTC | 2025-05-01 13:18 UTC | 1.8 h | resolved |
| [安卓refresh token异常](https://rewindex.com/company/moonshot-ai/incidents/nxb5r340cvwg.md) | critical | 2025-05-01 12:29 UTC | 2025-05-01 13:18 UTC | 49 min | resolved |
| [微信小程序登录](https://rewindex.com/company/moonshot-ai/incidents/ybd8rptm2j25.md) | critical | 2025-05-02 10:29 UTC | 2025-05-02 11:01 UTC | 32 min | resolved |
| [安卓refresh token异常](https://rewindex.com/company/moonshot-ai/incidents/xbtmk4dg57q7.md) | critical | 2025-05-02 11:57 UTC | 2025-05-02 12:42 UTC | 45 min | resolved |
| [文件解析请求异常](https://rewindex.com/company/moonshot-ai/incidents/llc9s7x0fcg2.md) | critical | 2025-05-03 09:38 UTC | 2025-05-03 09:39 UTC | 1 min | resolved |
| [ios refresh token异常](https://rewindex.com/company/moonshot-ai/incidents/1g990pmvq0my.md) | critical | 2025-05-03 11:24 UTC | 2025-05-03 12:21 UTC | 57 min | resolved |
| [ios refresh token异常](https://rewindex.com/company/moonshot-ai/incidents/xn7j72fp4gx4.md) | critical | 2025-05-04 11:40 UTC | 2025-05-04 11:54 UTC | 14 min | resolved |
| [文件解析请求异常](https://rewindex.com/company/moonshot-ai/incidents/z5n0jjf9dfcw.md) | critical | 2025-05-05 12:38 UTC | 2025-05-05 12:39 UTC | 1 min | resolved |
| [视觉模型调用异常](https://rewindex.com/company/moonshot-ai/incidents/2vyyccsdw3w3.md) | critical | 2025-05-05 21:52 UTC | 2025-05-05 21:57 UTC | 5 min | resolved |
| [文件解析请求异常](https://rewindex.com/company/moonshot-ai/incidents/36wn8cpkgk1k.md) | critical | 2025-05-05 23:08 UTC | 2025-05-05 23:09 UTC | 1 min | resolved |
| [视觉模型调用异常](https://rewindex.com/company/moonshot-ai/incidents/qdrqksnwwyxs.md) | critical | 2025-05-06 09:57 UTC | 2025-05-06 10:01 UTC | 4 min | resolved |
| [视觉模型调用异常](https://rewindex.com/company/moonshot-ai/incidents/7bm48jhtqhgm.md) | critical | 2025-05-06 11:12 UTC | 2025-05-06 13:31 UTC | 2.3 h | resolved |
| [视觉模型调用异常](https://rewindex.com/company/moonshot-ai/incidents/bbn2dh7byp0p.md) | critical | 2025-05-06 12:12 UTC | 2025-05-06 13:31 UTC | 1.3 h | resolved |
| [视觉模型调用异常](https://rewindex.com/company/moonshot-ai/incidents/f97z9h3s88br.md) | critical | 2025-05-06 13:12 UTC | 2025-05-06 13:31 UTC | 19 min | resolved |
| [搜索请求出现大量报错](https://rewindex.com/company/moonshot-ai/incidents/w0s8c5wvmrcw.md) | critical | 2025-05-07 02:13 UTC | 2025-05-07 02:16 UTC | 3 min | resolved |
| [搜索请求出现大量报错](https://rewindex.com/company/moonshot-ai/incidents/bw4ldy295c2x.md) | critical | 2025-05-07 02:18 UTC | 2025-05-07 02:22 UTC | 4 min | resolved |
| [搜索请求出现大量报错](https://rewindex.com/company/moonshot-ai/incidents/nw6kv37vy2hk.md) | critical | 2025-05-07 02:25 UTC | 2025-05-07 02:26 UTC | 1 min | resolved |
| [搜索请求出现大量报错](https://rewindex.com/company/moonshot-ai/incidents/xf9z69281ztz.md) | critical | 2025-05-07 02:28 UTC | 2025-05-07 02:31 UTC | 3 min | resolved |
| [搜索请求出现大量报错](https://rewindex.com/company/moonshot-ai/incidents/bddklmq49t3y.md) | critical | 2025-05-07 03:28 UTC | 2025-05-07 03:29 UTC | 1 min | resolved |
| [搜索请求出现大量报错](https://rewindex.com/company/moonshot-ai/incidents/d4k23vy8wmhm.md) | critical | 2025-05-08 02:37 UTC | 2025-05-08 02:39 UTC | 2 min | resolved |
| [安卓refresh token异常](https://rewindex.com/company/moonshot-ai/incidents/ld2w22yws1zh.md) | critical | 2025-05-10 11:35 UTC | 2025-05-10 13:14 UTC | 1.6 h | resolved |
| [安卓refresh token异常](https://rewindex.com/company/moonshot-ai/incidents/5j0j7sq42s9k.md) | critical | 2025-05-10 12:35 UTC | 2025-05-10 13:14 UTC | 39 min | resolved |
| [文件解析请求异常](https://rewindex.com/company/moonshot-ai/incidents/snnxws0fm12d.md) | critical | 2025-05-11 07:03 UTC | 2025-05-11 07:08 UTC | 5 min | resolved |
| [安卓refresh token异常](https://rewindex.com/company/moonshot-ai/incidents/pymy0zn9xlv3.md) | critical | 2025-05-11 11:55 UTC | 2025-05-11 12:50 UTC | 55 min | resolved |
| [文件解析请求异常](https://rewindex.com/company/moonshot-ai/incidents/402p8pk2xxzc.md) | critical | 2025-05-11 20:41 UTC | 2025-05-11 20:42 UTC | 1 min | resolved |
| [文件解析请求异常](https://rewindex.com/company/moonshot-ai/incidents/tpdj7gh5676c.md) | critical | 2025-05-11 21:38 UTC | 2025-05-11 21:39 UTC | 1 min | resolved |
| [文件解析请求异常](https://rewindex.com/company/moonshot-ai/incidents/l56j15p2b2bs.md) | critical | 2025-05-11 22:52 UTC | 2025-05-11 22:56 UTC | 4 min | resolved |
| [文件解析请求异常](https://rewindex.com/company/moonshot-ai/incidents/7p3xx0cgchyk.md) | critical | 2025-05-13 11:39 UTC | 2025-05-13 11:45 UTC | 6 min | resolved |
| [文件解析请求异常](https://rewindex.com/company/moonshot-ai/incidents/kjbkkt8bd4rm.md) | critical | 2025-05-13 13:15 UTC | 2025-05-13 13:17 UTC | 2 min | resolved |
| [安卓refresh token异常](https://rewindex.com/company/moonshot-ai/incidents/tsv4qsz5ls0g.md) | critical | 2025-05-17 11:07 UTC | 2025-05-17 13:21 UTC | 2.2 h | resolved |
| [文件解析请求异常](https://rewindex.com/company/moonshot-ai/incidents/07858sdf6rds.md) | critical | 2025-05-17 11:40 UTC | 2025-05-17 11:42 UTC | 2 min | resolved |
| [安卓refresh token异常](https://rewindex.com/company/moonshot-ai/incidents/tybq54jp3zlx.md) | critical | 2025-05-17 12:07 UTC | 2025-05-17 13:21 UTC | 1.2 h | resolved |
| [安卓refresh token异常](https://rewindex.com/company/moonshot-ai/incidents/qh72r41s7c61.md) | critical | 2025-05-17 13:07 UTC | 2025-05-17 13:21 UTC | 14 min | resolved |
| [安卓refresh token异常](https://rewindex.com/company/moonshot-ai/incidents/snmwr75j4q74.md) | critical | 2025-05-18 11:47 UTC | 2025-05-18 12:59 UTC | 1.2 h | resolved |
| [安卓refresh token异常](https://rewindex.com/company/moonshot-ai/incidents/6nb7w0w48rjt.md) | critical | 2025-05-18 12:47 UTC | 2025-05-18 12:59 UTC | 12 min | resolved |
| [搜索请求出现大量报错](https://rewindex.com/company/moonshot-ai/incidents/1mr3x286mlm1.md) | critical | 2025-05-26 02:51 UTC | 2025-05-26 02:53 UTC | 2 min | resolved |
| [文件解析请求异常](https://rewindex.com/company/moonshot-ai/incidents/4pzs254srydc.md) | critical | 2025-05-27 14:11 UTC | 2025-05-27 14:12 UTC | 1 min | resolved |
| [搜索请求出现大量报错](https://rewindex.com/company/moonshot-ai/incidents/0n2qq9hllqf5.md) | critical | 2025-05-30 17:07 UTC | 2025-05-30 17:08 UTC | 1 min | resolved |
| [搜索请求出现大量报错](https://rewindex.com/company/moonshot-ai/incidents/nh7k3gd5809j.md) | critical | 2025-05-31 19:07 UTC | 2025-05-31 19:08 UTC | 1 min | resolved |

## All incidents

| Incident | Impact (vendor label) | Started (UTC) | Resolved (UTC) | Duration | Status |
| --- | --- | --- | --- | --- | --- |
| [微信小程序登录](https://rewindex.com/company/moonshot-ai/incidents/35z1lvspm14p.md) | critical | 2025-05-01 10:28 UTC | 2025-05-01 13:18 UTC | 2.8 h | resolved |
| [微信小程序登录](https://rewindex.com/company/moonshot-ai/incidents/bp1zcl530zjd.md) | critical | 2025-05-01 11:29 UTC | 2025-05-01 13:18 UTC | 1.8 h | resolved |
| [安卓refresh token异常](https://rewindex.com/company/moonshot-ai/incidents/nxb5r340cvwg.md) | critical | 2025-05-01 12:29 UTC | 2025-05-01 13:18 UTC | 49 min | resolved |
| [微信小程序登录](https://rewindex.com/company/moonshot-ai/incidents/ybd8rptm2j25.md) | critical | 2025-05-02 10:29 UTC | 2025-05-02 11:01 UTC | 32 min | resolved |
| [安卓refresh token异常](https://rewindex.com/company/moonshot-ai/incidents/xbtmk4dg57q7.md) | critical | 2025-05-02 11:57 UTC | 2025-05-02 12:42 UTC | 45 min | resolved |
| [文件解析请求异常](https://rewindex.com/company/moonshot-ai/incidents/llc9s7x0fcg2.md) | critical | 2025-05-03 09:38 UTC | 2025-05-03 09:39 UTC | 1 min | resolved |
| [ios refresh token异常](https://rewindex.com/company/moonshot-ai/incidents/1g990pmvq0my.md) | critical | 2025-05-03 11:24 UTC | 2025-05-03 12:21 UTC | 57 min | resolved |
| [ios refresh token异常](https://rewindex.com/company/moonshot-ai/incidents/xn7j72fp4gx4.md) | critical | 2025-05-04 11:40 UTC | 2025-05-04 11:54 UTC | 14 min | resolved |
| [文件解析请求异常](https://rewindex.com/company/moonshot-ai/incidents/z5n0jjf9dfcw.md) | critical | 2025-05-05 12:38 UTC | 2025-05-05 12:39 UTC | 1 min | resolved |
| [视觉模型调用异常](https://rewindex.com/company/moonshot-ai/incidents/2vyyccsdw3w3.md) | critical | 2025-05-05 21:52 UTC | 2025-05-05 21:57 UTC | 5 min | resolved |
| [文件解析请求异常](https://rewindex.com/company/moonshot-ai/incidents/36wn8cpkgk1k.md) | critical | 2025-05-05 23:08 UTC | 2025-05-05 23:09 UTC | 1 min | resolved |
| [视觉模型调用异常](https://rewindex.com/company/moonshot-ai/incidents/qdrqksnwwyxs.md) | critical | 2025-05-06 09:57 UTC | 2025-05-06 10:01 UTC | 4 min | resolved |
| [视觉模型调用异常](https://rewindex.com/company/moonshot-ai/incidents/7bm48jhtqhgm.md) | critical | 2025-05-06 11:12 UTC | 2025-05-06 13:31 UTC | 2.3 h | resolved |
| [视觉模型调用异常](https://rewindex.com/company/moonshot-ai/incidents/bbn2dh7byp0p.md) | critical | 2025-05-06 12:12 UTC | 2025-05-06 13:31 UTC | 1.3 h | resolved |
| [视觉模型调用异常](https://rewindex.com/company/moonshot-ai/incidents/f97z9h3s88br.md) | critical | 2025-05-06 13:12 UTC | 2025-05-06 13:31 UTC | 19 min | resolved |
| [搜索请求出现大量报错](https://rewindex.com/company/moonshot-ai/incidents/w0s8c5wvmrcw.md) | critical | 2025-05-07 02:13 UTC | 2025-05-07 02:16 UTC | 3 min | resolved |
| [搜索请求出现大量报错](https://rewindex.com/company/moonshot-ai/incidents/bw4ldy295c2x.md) | critical | 2025-05-07 02:18 UTC | 2025-05-07 02:22 UTC | 4 min | resolved |
| [搜索请求出现大量报错](https://rewindex.com/company/moonshot-ai/incidents/nw6kv37vy2hk.md) | critical | 2025-05-07 02:25 UTC | 2025-05-07 02:26 UTC | 1 min | resolved |
| [搜索请求出现大量报错](https://rewindex.com/company/moonshot-ai/incidents/xf9z69281ztz.md) | critical | 2025-05-07 02:28 UTC | 2025-05-07 02:31 UTC | 3 min | resolved |
| [搜索请求出现大量报错](https://rewindex.com/company/moonshot-ai/incidents/bddklmq49t3y.md) | critical | 2025-05-07 03:28 UTC | 2025-05-07 03:29 UTC | 1 min | resolved |
| [搜索请求出现大量报错](https://rewindex.com/company/moonshot-ai/incidents/d4k23vy8wmhm.md) | critical | 2025-05-08 02:37 UTC | 2025-05-08 02:39 UTC | 2 min | resolved |
| [安卓refresh token异常](https://rewindex.com/company/moonshot-ai/incidents/ld2w22yws1zh.md) | critical | 2025-05-10 11:35 UTC | 2025-05-10 13:14 UTC | 1.6 h | resolved |
| [安卓refresh token异常](https://rewindex.com/company/moonshot-ai/incidents/5j0j7sq42s9k.md) | critical | 2025-05-10 12:35 UTC | 2025-05-10 13:14 UTC | 39 min | resolved |
| [文件解析请求异常](https://rewindex.com/company/moonshot-ai/incidents/snnxws0fm12d.md) | critical | 2025-05-11 07:03 UTC | 2025-05-11 07:08 UTC | 5 min | resolved |
| [安卓refresh token异常](https://rewindex.com/company/moonshot-ai/incidents/pymy0zn9xlv3.md) | critical | 2025-05-11 11:55 UTC | 2025-05-11 12:50 UTC | 55 min | resolved |
| [文件解析请求异常](https://rewindex.com/company/moonshot-ai/incidents/402p8pk2xxzc.md) | critical | 2025-05-11 20:41 UTC | 2025-05-11 20:42 UTC | 1 min | resolved |
| [文件解析请求异常](https://rewindex.com/company/moonshot-ai/incidents/tpdj7gh5676c.md) | critical | 2025-05-11 21:38 UTC | 2025-05-11 21:39 UTC | 1 min | resolved |
| [文件解析请求异常](https://rewindex.com/company/moonshot-ai/incidents/l56j15p2b2bs.md) | critical | 2025-05-11 22:52 UTC | 2025-05-11 22:56 UTC | 4 min | resolved |
| [文件解析请求异常](https://rewindex.com/company/moonshot-ai/incidents/7p3xx0cgchyk.md) | critical | 2025-05-13 11:39 UTC | 2025-05-13 11:45 UTC | 6 min | resolved |
| [文件解析请求异常](https://rewindex.com/company/moonshot-ai/incidents/kjbkkt8bd4rm.md) | critical | 2025-05-13 13:15 UTC | 2025-05-13 13:17 UTC | 2 min | resolved |
| [安卓refresh token异常](https://rewindex.com/company/moonshot-ai/incidents/tsv4qsz5ls0g.md) | critical | 2025-05-17 11:07 UTC | 2025-05-17 13:21 UTC | 2.2 h | resolved |
| [文件解析请求异常](https://rewindex.com/company/moonshot-ai/incidents/07858sdf6rds.md) | critical | 2025-05-17 11:40 UTC | 2025-05-17 11:42 UTC | 2 min | resolved |
| [安卓refresh token异常](https://rewindex.com/company/moonshot-ai/incidents/tybq54jp3zlx.md) | critical | 2025-05-17 12:07 UTC | 2025-05-17 13:21 UTC | 1.2 h | resolved |
| [安卓refresh token异常](https://rewindex.com/company/moonshot-ai/incidents/qh72r41s7c61.md) | critical | 2025-05-17 13:07 UTC | 2025-05-17 13:21 UTC | 14 min | resolved |
| [安卓refresh token异常](https://rewindex.com/company/moonshot-ai/incidents/snmwr75j4q74.md) | critical | 2025-05-18 11:47 UTC | 2025-05-18 12:59 UTC | 1.2 h | resolved |
| [安卓refresh token异常](https://rewindex.com/company/moonshot-ai/incidents/6nb7w0w48rjt.md) | critical | 2025-05-18 12:47 UTC | 2025-05-18 12:59 UTC | 12 min | resolved |
| [搜索请求出现大量报错](https://rewindex.com/company/moonshot-ai/incidents/1mr3x286mlm1.md) | critical | 2025-05-26 02:51 UTC | 2025-05-26 02:53 UTC | 2 min | resolved |
| [文件解析请求异常](https://rewindex.com/company/moonshot-ai/incidents/4pzs254srydc.md) | critical | 2025-05-27 14:11 UTC | 2025-05-27 14:12 UTC | 1 min | resolved |
| [搜索请求出现大量报错](https://rewindex.com/company/moonshot-ai/incidents/0n2qq9hllqf5.md) | critical | 2025-05-30 17:07 UTC | 2025-05-30 17:08 UTC | 1 min | resolved |
| [搜索请求出现大量报错](https://rewindex.com/company/moonshot-ai/incidents/nh7k3gd5809j.md) | critical | 2025-05-31 19:07 UTC | 2025-05-31 19:08 UTC | 1 min | resolved |

## Cite this

Moonshot AI (Kimi) posted 40 status incidents in May 2025 (40 major or critical); 0 price changes and 0 notable page changes observed.

- Canonical URL: https://rewindex.com/company/moonshot-ai/2025/05
- Citation: Moonshot AI (Kimi), “Moonshot AI (Kimi) in May 2025” (2025-05-01 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/moonshot-ai/2025/05 (CC BY 4.0).
- Markdown link: `[Moonshot AI (Kimi): Moonshot AI (Kimi) in May 2025 (2025-05-01)](https://rewindex.com/company/moonshot-ai/2025/05)`


---
Canonical: https://rewindex.com/company/moonshot-ai/2025/05 · Markdown: https://rewindex.com/company/moonshot-ai/2025/05.md · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T17:22:23.656Z