# MongoDB Atlas: MongoDB Atlas: Activation Code redemptions may fail

> MongoDB Atlas status incident “MongoDB Atlas: Activation Code redemptions may fail” on 2025-11-19: impact minor (vendor’s label), 59 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/mongodb-atlas/incidents/z70drwmrv01z
Last updated: 2025-11-19T18:54:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-11-19 17:55 UTC · Resolved: 2025-11-19 18:54 UTC · Duration: 59 min
- Updates: 1
- [Vendor status page: https://status.mongodb.com/incidents/z70drwmrv01z](https://status.mongodb.com/incidents/z70drwmrv01z)
- [Company: MongoDB Atlas](https://rewindex.com/company/mongodb-atlas.md)

## Timeline of updates

- **resolved** 2025-11-19 18:54 UTC: This incident has been resolved. During this time, users may have also had issues activating self-service support plans. We encourage any affected users to sign up again.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by MongoDB Atlas, started 2025-11-19 17:55 UTC, resolved after 59 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/mongodb-atlas/incidents/z70drwmrv01z
- Citation: MongoDB Atlas, “MongoDB Atlas: Activation Code redemptions may fail” (2025-11-19 17:55 UTC). Archived by Rewindex: https://rewindex.com/company/mongodb-atlas/incidents/z70drwmrv01z (CC BY 4.0).
- Markdown link: `[MongoDB Atlas: MongoDB Atlas: Activation Code redemptions may fail (2025-11-19)](https://rewindex.com/company/mongodb-atlas/incidents/z70drwmrv01z)`


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Canonical: https://rewindex.com/company/mongodb-atlas/incidents/z70drwmrv01z · Markdown: https://rewindex.com/company/mongodb-atlas/incidents/z70drwmrv01z.md · JSON: https://rewindex.com/api/v1/companies/mongodb-atlas/incidents/z70drwmrv01z · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T21:22:46.933Z