# MongoDB Atlas: MongoDB Realm: UI pages not loading, apps unavailable in Oregon (us-west-2) region

- Impact (vendor’s label): major
- Status: resolved
- Started: 2020-09-23 20:06 UTC · Resolved: 2020-09-23 20:33 UTC · Duration: 27 min
- Updates: 1
- [Vendor status page: https://status.mongodb.com/incidents/yp2r3c1c29v2](https://status.mongodb.com/incidents/yp2r3c1c29v2)
- [Company: MongoDB Atlas](https://rewindex.com/company/mongodb-atlas.md)

## Timeline of updates

- **resolved** 2020-09-23 20:33 UTC: From approximately 19:30 to 20:25 UTC on 2020-09-23, MongoDB Realm customers with apps in Oregon (us-west-2) would have had their apps not functioning and would not have been able to see them in the MongoDB Cloud web portal. Requests to the apps would have failed during this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/mongodb-atlas/incidents/yp2r3c1c29v2 · Markdown: https://rewindex.com/company/mongodb-atlas/incidents/yp2r3c1c29v2.md · JSON: https://rewindex.com/api/v1/companies/mongodb-atlas/incidents/yp2r3c1c29v2 · Generated 2026-10-18T11:49:01.122Z