# MongoDB Atlas: Intermittent connection issues for some clusters in the AWS Frankfurt region

> MongoDB Atlas status incident “Intermittent connection issues for some clusters in the AWS Frankfurt region” on 2025-04-02: impact minor (vendor’s label), 24 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/mongodb-atlas/incidents/ycmhyqf42dhq
Last updated: 2025-04-03T16:40:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-04-02 17:02 UTC · Resolved: 2025-04-03 16:40 UTC · Duration: 24 h
- Updates: 1
- [Vendor status page: https://status.mongodb.com/incidents/ycmhyqf42dhq](https://status.mongodb.com/incidents/ycmhyqf42dhq)
- [Company: MongoDB Atlas](https://rewindex.com/company/mongodb-atlas.md)

## Timeline of updates

- **resolved** 2025-04-03 16:40 UTC: We have received confirmation that this issue has been resolved by taking a host offline in the AWS network that was causing the DNS resolution issues. We also continue to confirm with customers that they are not seeing any residual impacts of this issue. This issue is now resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by MongoDB Atlas, started 2025-04-02 17:02 UTC, resolved after 24 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/mongodb-atlas/incidents/ycmhyqf42dhq
- Citation: MongoDB Atlas, “Intermittent connection issues for some clusters in the AWS Frankfurt region” (2025-04-02 17:02 UTC). Archived by Rewindex: https://rewindex.com/company/mongodb-atlas/incidents/ycmhyqf42dhq (CC BY 4.0).
- Markdown link: `[MongoDB Atlas: Intermittent connection issues for some clusters in the AWS Frankfurt region (2025-04-02)](https://rewindex.com/company/mongodb-atlas/incidents/ycmhyqf42dhq)`


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Canonical: https://rewindex.com/company/mongodb-atlas/incidents/ycmhyqf42dhq · Markdown: https://rewindex.com/company/mongodb-atlas/incidents/ycmhyqf42dhq.md · JSON: https://rewindex.com/api/v1/companies/mongodb-atlas/incidents/ycmhyqf42dhq · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:36:52.597Z