# MongoDB Atlas: Chat support is currently unavailable

- Impact (vendor’s label): major
- Status: resolved
- Started: 2024-02-22 10:47 UTC · Resolved: 2024-02-22 15:38 UTC · Duration: 4.8 h
- Updates: 1
- [Vendor status page: https://status.mongodb.com/incidents/ybpjdn89lf23](https://status.mongodb.com/incidents/ybpjdn89lf23)
- [Company: MongoDB Atlas](https://rewindex.com/company/mongodb-atlas.md)

## Timeline of updates

- **resolved** 2024-02-22 15:38 UTC: Issue has been identified and resolved

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/mongodb-atlas/incidents/ybpjdn89lf23 · Markdown: https://rewindex.com/company/mongodb-atlas/incidents/ybpjdn89lf23.md · JSON: https://rewindex.com/api/v1/companies/mongodb-atlas/incidents/ybpjdn89lf23 · Generated 2026-10-18T09:45:50.634Z